William Simpson eish.

I have always Maintained that taking your car to an agent pays off. That changed today. Whilst not directly a client I dropped my daughter off to collect her x trail 2018 post service. It has under 100 000km on it and always service a Nissan. 10k later eish. Just out of warentee in years now. 2 years ago the Electronic hand brake switch became intermittent. It was reported and recorded and the Paid to have it reprogrammed?? Twice. A conversation with Faizel and myself suggested that if this Continued, warentee should cover it. It continued. Guess what. Out of warentee now The SWITCH NEEDS REPLACING AT THIER COST. SHAME ON THEM. On collection Today I suggested that they look at goodwill as they should have replaced it under warentee even if part was not covered as my daughter has already paid twice to have it sorted. William simpson is not the friendly bussiness that started up on main road Lakeside decades ago. Shame on you. Over 3k to replace now when it has been attended to on. Multiple occasions. All documented.