WC
Willow Crest Motors
Claimed Business
WC
Willow Crest Motors
Claimed Business
146 Reviews (last 12 months)
Does not respond to reviews
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Willow Crest Motors delivers a consistently exceptional car buying experience that earns strong praise across virtually every service dimension. Customers repeatedly highlight named staff members for their warmth, honesty, and professionalism. The dealership excels at making the purchase journey smooth and stress-free, with particular strength in Staff Professionalism (4.8) and Sales & Purchase Experience (4.6).
Top Strengths:
- •Staff Professionalism & Conduct: Customers consistently name individual staff members like Dwayne, Graham, Donavan, Lesley, Briony, and Mark for their patience, honesty, friendliness, and genuine investment in customer outcomes.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#27Ranked In Car Dealerships
20h 52mReply Time
76 NPSVery Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 12 hours 5 min
TrustIndex
0
Ranking
#27
in Car Dealerships
Avg Reply
20 hours 52 minutes
NPS Score
76
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 12 hours 5 min
Review Distribution
4.8|146 Reviews
May '25 - Apr '26
5(86.3%)
4(9.9%)
3(1.5%)
2(0%)
1(2.3%)
5(86.3%)
4(9.9%)
3(1.5%)
2(0%)
1(2.3%)
Recent reviews (146)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSC
J
DR
Deshendran R
1 reviews | Active since Jan 2020
10 Mar 2026, 10:45
Exellent
Thank you willowctest for good service, very professional, made me feel good and at home , fast and reliable
Helpful (0)
|Replies (0)DR
Deshendran R
1 reviews | Active since Jan 2020
10 Mar 2026, 10:45
Exellent
Thank you willowctest for good service, very professional, made me feel good and at home , fast and reliable
0
Replies (0)A
Andre
1 reviews | Active since Jan 2020
9 Mar 2026, 06:18
Willow Crest Motors
Great service from Willow Crest Motors. I recently bought and traded a car with Willow Crest Motors and received honest and professional service from them. Clear and thorough communication throughout the whole deal. Thanks to Dwayne, Briony and the entire team.
Helpful (0)
|Replies (0)A
Andre
1 reviews | Active since Jan 2020
9 Mar 2026, 06:18
Willow Crest Motors
Great service from Willow Crest Motors. I recently bought and traded a car with Willow Crest Motors and received honest and professional service from them. Clear and thorough communication throughout the whole deal. Thanks to Dwayne, Briony and the entire team.
0
Replies (0)VD
B
K