Pathetic service

I am totally disgusted with Wimpy Eldosquare. This morning I went with a friend for breakfast. The restaurant was full. There were 2 long tables separately with about 20 some odd people seated at these tables. 5 other tables also had 2 people each. There was only 1 waiter serving everyone, 3 people in the kitchen and the cashier. I understand that when it's busy there is a wait, but 1 waiter? The cashier had to jump in to assist. I really don't know how this Wimpy is still open due to the pathetic service Thefranchise owner is never there and when she sees that you have complained, tells you that she was there and why didn't you speak to her. The poor waiter had to run around and try to serve everyone. Wimpy head office should pay this franchise owner a visit.