WL
Wimpy La Lucia Mall
Unclaimed Business
WL
Wimpy La Lucia Mall
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Wimpy La Lucia Mall
Wimpy La Lucia Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Wimpy La Lucia Mall across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
Deresh M
1 reviews | Active since Jan 2020
4 Sept 2025, 19:33
Wimpy La Lucia sucks
Visited the Wimpy store at La Lucia Mall for lunch, ordered my food on the app and paid with my linked card. Waiter informed me that the owner of the store had stepped out and left his elderly parents in charge who were unable to retrieve the order from the Wimpy online platform. Called Wimpy customer service who confirmed that the order had been placed successfully and payment processed on my credit. However, both parents were extremely rude and arrogant refusing to speak to Wimpy customer service and would not honour the order so I had to leave the restaurant. To add insult to injury, my refund has still not been processed by Wimpy. Please avoid this location as there are many other reputable eateries in the mall. This branch tarnishes the image of Wimpy and the owner needs to put knowledgeable people in charge of the store in his absence
Helpful (0)
|Replies (0)DM
Deresh M
1 reviews | Active since Jan 2020
4 Sept 2025, 19:33
Wimpy La Lucia sucks
Visited the Wimpy store at La Lucia Mall for lunch, ordered my food on the app and paid with my linked card. Waiter informed me that the owner of the store had stepped out and left his elderly parents in charge who were unable to retrieve the order from the Wimpy online platform. Called Wimpy customer service who confirmed that the order had been placed successfully and payment processed on my credit. However, both parents were extremely rude and arrogant refusing to speak to Wimpy customer service and would not honour the order so I had to leave the restaurant. To add insult to injury, my refund has still not been processed by Wimpy. Please avoid this location as there are many other reputable eateries in the mall. This branch tarnishes the image of Wimpy and the owner needs to put knowledgeable people in charge of the store in his absence
0
Replies (0)SW
Shawn W
1 reviews | Active since Jan 2020
5 Jun 2024, 11:26
Wimpy,LA Lucia mall,umhlanga
My girlfriend and I were at the wimpy at LA Lucia mall this morning,service was great food was good but the owner was shouting at his staff in front of customers to the point he made one of his waitresses cry,even going as far as telling her she is not a Christian,his attitude toward his staff and customers was nothing short of disgusting, never going back simply because of the owner.feel so sorry for his staff.
Helpful (0)
|Replies (0)SW
Shawn W
1 reviews | Active since Jan 2020
5 Jun 2024, 11:26
Wimpy,LA Lucia mall,umhlanga
My girlfriend and I were at the wimpy at LA Lucia mall this morning,service was great food was good but the owner was shouting at his staff in front of customers to the point he made one of his waitresses cry,even going as far as telling her she is not a Christian,his attitude toward his staff and customers was nothing short of disgusting, never going back simply because of the owner.feel so sorry for his staff.
0
Replies (0)RN
Ronnie N
1 reviews | Active since Jan 2020
11 Feb 2024, 10:38
Complaint- Wimpy La Lucia Mall
We waited 10 mins on the que ro get.served Yhe manager at first was pleasant but it changed when the white couple behind us was given a table while we stood in disbelief at the lack of integrity and customer service we got exposes to. He assured us that us we will be seated and directed a waiter to.clear the table at the other end. Sure we still.waited so while we wait he directs us to another table which was dirty and wanted us to wait so we challenged him that he promised us the other table and this point we left and was upset at the manner we were treated The manager in my opinion displayed ****** approach am.reffering to us being bypassed allocated a table after the couple coming after us being white also because of us being 2 on number did not appreciate our support to Wimpy so yes we will not go there again as we.alqaya so so in a group really not condusive to a ailing economy in south africa right now because on the week days Wimpy needs us
Helpful (0)
|Replies (0)RN
Ronnie N
1 reviews | Active since Jan 2020
11 Feb 2024, 10:38
Complaint- Wimpy La Lucia Mall
We waited 10 mins on the que ro get.served Yhe manager at first was pleasant but it changed when the white couple behind us was given a table while we stood in disbelief at the lack of integrity and customer service we got exposes to. He assured us that us we will be seated and directed a waiter to.clear the table at the other end. Sure we still.waited so while we wait he directs us to another table which was dirty and wanted us to wait so we challenged him that he promised us the other table and this point we left and was upset at the manner we were treated The manager in my opinion displayed ****** approach am.reffering to us being bypassed allocated a table after the couple coming after us being white also because of us being 2 on number did not appreciate our support to Wimpy so yes we will not go there again as we.alqaya so so in a group really not condusive to a ailing economy in south africa right now because on the week days Wimpy needs us
0
Replies (0)