DM
Deresh M
Active since Dec 2012
7
Reviews
0
Industries
Reviews
7 reviews7 months ago
Exceptional Service Experience
Excellent communication & prompt delivery making this an exceptionally professional service experience
53 replies
7 months ago
Wimpy La Lucia sucks
Visited the Wimpy store at La Lucia Mall for lunch, ordered my food on the app and paid with my linked card. Waiter informed me that the owner of the store had stepped out and left his elderly parents in charge who were unable to retrieve the order from the Wimpy online platform. Called Wimpy customer service who confirmed that the order had been placed successfully and payment processed on my credit. However, both parents were extremely rude and arrogant refusing to speak to Wimpy customer service and would not honour the order so I had to leave the restaurant. To add insult to injury, my refund has still not been processed by Wimpy. Please avoid this location as there are many other reputable eateries in the mall. This branch tarnishes the image of Wimpy and the owner needs to put knowledgeable people in charge of the store in his absence
0 replies
7 months ago
Lite-Glo is a great supplier
Purchased a chandelier from their online store. Excellent service, precise communication, prompt delivery, highly recommended !!!
0 replies
8 months ago
E-ticket not generated for online card booking
Zandile was very efficient and escalated my query to the Recoveries department for assistance as payment was deducted from my credit card but an e-ticket was not generated for my flight
53 replies
9 months ago
Apple iPad A16 11 generation
I must compliment Pilly from the online department for the superb service in assisting me with my purchase of a new Apple iPad 11 gen. She went above and beyond her call of duty to expedite delivery of this item to Durban for my son’s upcoming birthday. This truly a 5 star experience !!!
0 replies
53 months ago
Pathetic Service from Incredible Connection
Returned a TP-Link MR600 WiFi router purchased online to the Pavilion store on 12/11/2021 which was still sealed in the original packaging but I have still not received my refund despite several calls to senior management at the store. Please be careful when dealing with Incredible Connection online purchases as the refund can only be done by the online and not in store which is totally unreasonable
0 replies
71 months ago
Gutter Doc Service
Very disappointed with appalling after-sale service from GutterDoc. Installed a seamless aluminium gutter 12 months ago which collapsed. Tried calling them to rectify the problem, only to be told that the reason for the collapse was due to my existing aluminium gutter which has been in place for the past 5 years. They refused to accept responsibility for their poor workmanship and instead looked for an excuse to be paid an additional sum of money to sort out their problem. Please do not use this company as they do not abide by their guarantee on their workmanship.
105 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)