Poor service

We love Wimpy restaurants, but lately we encounter more and more shocking poor slow service The 2 waiters ( yes both introduced them as our waiter ) were basically non existent. We said outside where there were 2 other tables with guests inside only 1 table The male waiter spoke so soft one even couldn’t hear him and even with asking to speak up he didn’t, the lady waitress was better but very absent and if outside avoided eyecontact Food came aprox 50 minutes after ordering Both were small orders The food was nice , but service destroyed the expperience