WireIt Has Bad Customer Service

On the 3rd of September 2025 I purchased R300 electricity, never received the token. I called them only to be told that they no longer do the municipality that we reside in (Velddrif). I asked for a refund which was promised. Since then we have continued to call with no refund. I am now going to take this further, Carte Blanche and legal avenues. They are the worst company I have ever dealt with. Staff have no idea what they're doing and neither does the "so-called" manager.