Wise for moneuy transfers is UNWISE

I cannot tell you how appalling this money transfer company is. I have been waiting for 3 weeks for a payment from a client to be deposited into our account (it is in the Wise account). You would not believe he hours I have spent on the telephone and by email and on the chat system. After every conversation more details are required and the process is never ending. I beg all our clients who are booking safaris with us to avoid using Wise. It is the wisest move!