Based on recent customer reviews, Wise Move delivers a consistently outstanding customer experience as a moving and transport quote aggregation platform. Customers praise the ease of obtaining multiple competitive quotes, the professionalism of connected service providers, and reliable delivery outcomes. The platform's communication, pricing transparency, and care in handling goods are recurring highlights, with only isolated incidents of accountability failures dampening an otherwise stellar reputation.
Top Strengths:
- •Customer Service & Support: Customers consistently describe friendly, professional, and helpful interactions with both Wise Move's support team and connected movers. Named agents and teams are frequently praised for going the extra mile.
TrustIndex
0.0
Score
Ranking
#88
in Transportation & Logistics
NPS Score
98
Recommended: Very Likely
May '25 - Apr '26
Recent reviews (165)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
A surprise find with fantastic service!
Came across Wise Move whilst looking for transport of my vehicle from Durban to Johannesburg. The vehicle isn’t yet licensed for driving on South African roads. Looking for a quote was easy, but then I received a call from a friendly agent offering to help me find the right provider. I received really good rates from their vetted service providers and found the professionalism of Wise Move (in helping me do so) impeccable. I would definitely recommend the platform.
1 reviews | Active since Jan 2020
A surprise find with fantastic service!
Came across Wise Move whilst looking for transport of my vehicle from Durban to Johannesburg. The vehicle isn’t yet licensed for driving on South African roads. Looking for a quote was easy, but then I received a call from a friendly agent offering to help me find the right provider. I received really good rates from their vetted service providers and found the professionalism of Wise Move (in helping me do so) impeccable. I would definitely recommend the platform.
1 reviews | Active since Jan 2020
Professional & efficient service
Seamless service. They inform you about every move on your cargo. Great service.
1 reviews | Active since Jan 2020
Professional & efficient service
Seamless service. They inform you about every move on your cargo. Great service.
1 reviews | Active since Jan 2020
Easy competivite quotes, very good services.
Very friendly efficient and good services with easy competitive quotes and communitcations.
1 reviews | Active since Jan 2020
Easy competivite quotes, very good services.
Very friendly efficient and good services with easy competitive quotes and communitcations.
1 reviews | Active since Jan 2020
Freds transport
Fred transport went through a great deal of effort to ensure that the move arrived here in excellent condition. Even though it rained, everything was carefully covered and protected, and nothing got wet. The service was truly outstanding and very professional. Thank you Fred
1 reviews | Active since Jan 2020
Freds transport
Fred transport went through a great deal of effort to ensure that the move arrived here in excellent condition. Even though it rained, everything was carefully covered and protected, and nothing got wet. The service was truly outstanding and very professional. Thank you Fred
1 reviews | Active since Jan 2020
Vuyani Transport
Excellent service. Professional. Very helpful. Handled my goods with care.
1 reviews | Active since Jan 2020
Vuyani Transport
Excellent service. Professional. Very helpful. Handled my goods with care.
1 reviews | Active since Jan 2020
Wise move great moving company
Great service. Fast and reliable. Friendly people and easy to work with..
1 reviews | Active since Jan 2020
Wise move great moving company
Great service. Fast and reliable. Friendly people and easy to work with..
1 reviews | Active since Jan 2020
Smooth Service
Beautiful service, loaded my details and got a handful of qoute from moving service providers. Whole process was smooth and prices are flexible.
1 reviews | Active since Jan 2020
Smooth Service
Beautiful service, loaded my details and got a handful of qoute from moving service providers. Whole process was smooth and prices are flexible.
1 reviews | Active since Jan 2020
Wise Move - Mols Transport
I booked a move through Wise Move using Mols Transport. The team at Wise helped me obtain competitive quotes through a simple, efficient process. This was extremely helpful and ultimately ended up using an extremely reliable carrier. Overall very happy with the whole process, thank you!
1 reviews | Active since Jan 2020
Wise Move - Mols Transport
I booked a move through Wise Move using Mols Transport. The team at Wise helped me obtain competitive quotes through a simple, efficient process. This was extremely helpful and ultimately ended up using an extremely reliable carrier. Overall very happy with the whole process, thank you!