Wits University Blocking Graduation Despite Full Fee Payment – Unacceptable Service

My name is Nobuhle Ngwenya, student number 2563176, and I am extremely disappointed and frustrated with Wits University Health and Science Department. I paid my school fees in full in August, and I have no outstanding balance, yet I have been blocked from graduating. This is completely unacceptable and has caused severe stress for me and my family. We have tried calling multiple numbers (011 717 2061, 011 717 2451, 011 717 2029) countless times, but no one answers. This lack of communication and accountability is highly unprofessional and damaging to the university’s reputation. Graduation is a critical milestone, and this delay is jeopardizing my future opportunities. If this matter is not resolved immediately, I will have no choice but to escalate further, including reporting to higher authorities and considering legal action. Desired Outcome:

Immediate clarification and removal of the graduation block. A formal apology for the inconvenience caused. Improved communication channels for students to avoid similar issues.