Dropping the ball I'm afraid... so I printed elsewhere

I went into the Tygervalley store to arrange for an A1 Photoprint. It was busy when I came in so I waited for about 3-4 min, just waiting for someone to acknowledge I was there. I was prepared to wait. A couple of min later the one guy got up, walked past me but didn't even look in my direction. I'm not expecting to walk into a busy store and have everyone drop everything they are doing to assist me, but acknowledging me and giving me an indication of how long before I would be served would've been nice. I've printed there a couple of times before, but this experience led to me standing in your store while searching online for an alternative, which was nearby, called them and then went there instead, where they too were busy, but the guy immediately acknowledged me and said he will be with me shortly. Pretty disappointed in you guys.