Womental Poor Service

Appalled by their service. I have sent an email to inquire, no reply. I have sent TWO separate whatsapp messages to the number listed on their website and again no reply. I have been left on read. I have Placed my order on the 4th of May. It is now the 30th of June. Absolutely no reply to any query nor any updates provided. Website order status says unfulfilled. Suddenly, when you message a public platform namely instagram whereby other people can see a response to their poor service, they instantly reply to save their 'Image'. The reviews on facebook state " Fast Replying to queries". I can confirm that this is not true because i never even received a reply as yet. Unfortunately they do not allow for a 0 star rating therefore you see this 1 star rating. I cannot describe the disappointment seeing other people receive their orders being happy and here i cannot even receive a response to my query.