WS
Womental SA
Unclaimed Business
WS
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
sM
shereen M
1 reviews | Active since Jan 2020
19 Nov 2018, 16:42
dangerous products
I have never ever had a problem with any electronic device ever until I received a professional steam iron from womental. it worked fine until I head a cracking sound and was burnt by hot water leaking from the iron. I emailed and sent a ,message on messenger but no response. this is disgusting service and what if I had burnt bad? now I sit with an iron that is not even 5 months old with a broken water tank
Helpful (0)
|Replies (0)sM
shereen M
1 reviews | Active since Jan 2020
19 Nov 2018, 16:42
dangerous products
I have never ever had a problem with any electronic device ever until I received a professional steam iron from womental. it worked fine until I head a cracking sound and was burnt by hot water leaking from the iron. I emailed and sent a ,message on messenger but no response. this is disgusting service and what if I had burnt bad? now I sit with an iron that is not even 5 months old with a broken water tank
0
Replies (0)ID
Irshaad D
1 reviews | Active since Jan 2020
30 Jun 2018, 17:22
Womental Poor Service
Appalled by their service. I have sent an email to inquire, no reply. I have sent TWO separate whatsapp messages to the number listed on their website and again no reply. I have been left on read. I have Placed my order on the 4th of May. It is now the 30th of June. Absolutely no reply to any query nor any updates provided. Website order status says unfulfilled. Suddenly, when you message a public platform namely instagram whereby other people can see a response to their poor service, they instantly reply to save their 'Image'. The reviews on facebook state " Fast Replying to queries". I can confirm that this is not true because i never even received a reply as yet. Unfortunately they do not allow for a 0 star rating therefore you see this 1 star rating. I cannot describe the disappointment seeing other people receive their orders being happy and here i cannot even receive a response to my query.
Helpful (0)
|Replies (0)ID
Irshaad D
1 reviews | Active since Jan 2020
30 Jun 2018, 17:22
Womental Poor Service
Appalled by their service. I have sent an email to inquire, no reply. I have sent TWO separate whatsapp messages to the number listed on their website and again no reply. I have been left on read. I have Placed my order on the 4th of May. It is now the 30th of June. Absolutely no reply to any query nor any updates provided. Website order status says unfulfilled. Suddenly, when you message a public platform namely instagram whereby other people can see a response to their poor service, they instantly reply to save their 'Image'. The reviews on facebook state " Fast Replying to queries". I can confirm that this is not true because i never even received a reply as yet. Unfortunately they do not allow for a 0 star rating therefore you see this 1 star rating. I cannot describe the disappointment seeing other people receive their orders being happy and here i cannot even receive a response to my query.
0
Replies (0)