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WoofSpa (The Woof Group)
Unclaimed Business
W(
WoofSpa (The Woof Group)
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAH
Anja H
1 reviews | Active since Jan 2020
5 Aug 2025, 13:58
Disappointing and concerning experience
Disappointing and concerning experience Woof Spa arrived over an hour late (1 hour and 10 minutes). When they finally did arrive, the staff didn’t introduce themselves or try to make me or my dog feel comfortable. I was very uneasy having to hand over my dog into a closed container where I couldn’t see what was happening. After the session, my dog was visibly traumatised. She was withdrawn, jumpy, and even started nipping when we tried to touch her - something she has never done before. This is completely out of character and deeply upsetting. This is still continuing and I don’t know how long it will last. I regret paying the full R400, especially given the lack of professionalism and the emotional toll on my pet. I won’t be using their services again.
Helpful (0)
|Replies (0)AH
Anja H
1 reviews | Active since Jan 2020
5 Aug 2025, 13:58
Disappointing and concerning experience
Disappointing and concerning experience Woof Spa arrived over an hour late (1 hour and 10 minutes). When they finally did arrive, the staff didn’t introduce themselves or try to make me or my dog feel comfortable. I was very uneasy having to hand over my dog into a closed container where I couldn’t see what was happening. After the session, my dog was visibly traumatised. She was withdrawn, jumpy, and even started nipping when we tried to touch her - something she has never done before. This is completely out of character and deeply upsetting. This is still continuing and I don’t know how long it will last. I regret paying the full R400, especially given the lack of professionalism and the emotional toll on my pet. I won’t be using their services again.
0
Replies (0)MvdM
Marinda van der Merwe
1 reviews | Active since Jan 2020
19 Dec 2023, 08:56
Spa treat for furbabies
Fantastic service. Will recommend them for everyone with furbabies who needs pampering!
Helpful (0)
|Replies (0)MvdM
Marinda van der Merwe
1 reviews | Active since Jan 2020
19 Dec 2023, 08:56
Spa treat for furbabies
Fantastic service. Will recommend them for everyone with furbabies who needs pampering!
0
Replies (0)