1 reviews | Active since Member
Hi,
25 years ago to be exact I had an injury on duty and all operations or surgery was done through the fund. As years went on I battled and at a stage had to go for more surgeries. So somehow my paperwork could not be found over the years and had to resort to my medical scheme. Each Dr. that assisted me could not find or re open my case with the fund.
This year I managed to get hold of the fund and the excuse given was that my file was left in an old system and never migrated to their new systems and that the case was closed.
I tried to email the person who assisted me numerous times and asked how do I claim for my disability but did not get any assisstance.
In 2019 my ankle had to be fused and daily i am still battling. I approached many lawyers for assistance and finally I had to resort to the Democratic Alliance who contacted Mrs. Farzana Fakir (Director of the Fund). I was emailed by a Jacob who basically told me on email that my personal costs is not their problem.
They requested paperwork from me and demanded a final report before any claim can be submitted. No Dr wants to either assist and the Dr. Who operated on me in 2019 is refusing to assist me as I still owe money towards him.
The fund still has not given any assistance to resolve my claim. This is 25 years , who will wait that long.