World Leisure Holidays - Lack of Competence

If I had to explain the level of incompetence when simply trying to give this company our hard earned money, you wouldn’t believe it.. over 2 hours across 7 phone calls over 3 days to simply get an invoice showing the correct details in order for me to pay them. This adds stress to the experience which is the exact reason we pay agents to do this as well as the reason we need these holidays. Very disappointed with our experience and hope to have our holiday the opposite of this booking experience with world leisure holidays… let’s see if the are able to complete their role. Will give feedback after the holiday which I am not looking forward too now as am on high alert for any more negligence…not to mention their business class tickets were R12000 more than what we could booked them for ourselves.