Feedback/Response non existent

i ordered some short levers from them few months ago with the bike there, the ended up ordering incompatible levers, i took it in and the guy there told me he is going to keep it there and get me the correct right side as only the left fit, its been 2 months now, there mails jump back, there phones are of and there website is down saying 1 October (its 1 December now btw) i would like to get at least some of my money back so that i can get it somewhere else, please assist me in this matter.