1 reviews | Active since Member
Ever since world remit changed to paystack I have been having issues with them the latest is so upsetting that it has left me in a very bad situation. I did a transfer and it was delayed and just hanging world remit said it was the recipients bank but I used a different app and the transfer went through. Then I requested a refund of the funds and they actioned the refund. I followed up and was advised that the refund has been done I need to wait. I waited and followed up again a few days later with my bank and world remit. At this point world remit requested a refund receipt to be sent to me, which is when they realised that the refund failed and they need to do a manual refund. This is the worst service I received. 1 out of nearly 20 transactions was successful in 3 months!!!! I have to have my refund today I urgently need the funds!!!!! The transaction number is 433742715 and my case number is 01424097