Shocking Response

<p>We ordered a wrought Iron day bed for our daughter on arrival in South Africa and were very impressed with the initial response and assistance from Nick and Firosa.  However, delivery was delayed by several weeks and then on arrival of the bed, it was completely scratched and knocked.  I immediately sent photos and WIC said it must have been done by the courier company and took it up with them.  I got a quote from a local company to respray the bed and, after much backwards and forwards between us, Nick called me to advise that they would pay for the respray so I arranged to have it done.  Once done, I forwarded the invoice to Nick and he advised that, as the courier company had now refused to take responsibility and pay anything, they could not pay for the respray!!!!!  So my R8500 day bed ended up costing R10900 and a lot of angst and anger and frustration.  I will never recommend or buy anything from this company  - they are underhand and unscrupulous!!!!!!</p>