TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
iglide.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked iglide.co.za across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Very poor after sales service- an absolute joke. I sent a hoverboard for repairs and had to ask for weeks why I did not receive updates. (Sent in Jan, feedback received Feb.) Apparently there was a 'problem' with the e-mail, but I don't believe it. Irrespective- taking the delay into account, they were apologetic but would not proceed with the repair as a sign of good faith until I had paid. (By this time, I was waiting 8 to 10 weeks.) I paid for the repairs at the end of Feb- and middle of March- I am still waiting for the unit to be returned to me. The WhatsApp line is useless, and just keeps apologising, while the office that repairs doesn't reply to mails. I have to ask the WhatsApp line to get hold of the repair centre, because they do not have a phone. I had to ask again today for help, and by the end of March it would have taken nearly 12 weeks for the hoverboard to be shipped, repaired and returned to me. They clearly don't prioritise after-sales service and communication is seriously s**t.
1 reviews | Active since Jan 2020
Very poor after sales service- an absolute joke. I sent a hoverboard for repairs and had to ask for weeks why I did not receive updates. (Sent in Jan, feedback received Feb.) Apparently there was a 'problem' with the e-mail, but I don't believe it. Irrespective- taking the delay into account, they were apologetic but would not proceed with the repair as a sign of good faith until I had paid. (By this time, I was waiting 8 to 10 weeks.) I paid for the repairs at the end of Feb- and middle of March- I am still waiting for the unit to be returned to me. The WhatsApp line is useless, and just keeps apologising, while the office that repairs doesn't reply to mails. I have to ask the WhatsApp line to get hold of the repair centre, because they do not have a phone. I had to ask again today for help, and by the end of March it would have taken nearly 12 weeks for the hoverboard to be shipped, repaired and returned to me. They clearly don't prioritise after-sales service and communication is seriously s**t.
1 reviews | Active since Jan 2020
They a money making scheme exploiting consumers paying high price on electronic hooverboards and not even a month of use the things starts malfunctioning, they collect and say they will replace motor and when it comes back it's still malfunctions not even working like it should, ****ming for consumers pay for money due to consumer apparently causing damage but in actual fact they never fixed it from the begginging and refused to give refund from the initially issues.
1 reviews | Active since Jan 2020
They a money making scheme exploiting consumers paying high price on electronic hooverboards and not even a month of use the things starts malfunctioning, they collect and say they will replace motor and when it comes back it's still malfunctions not even working like it should, ****ming for consumers pay for money due to consumer apparently causing damage but in actual fact they never fixed it from the begginging and refused to give refund from the initially issues.
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