Extremely Poor service Medicare Pharmacy Wynberg

I called this morning to place an order for meds to be delivered as I am not well. I placed the order at 8.30. Pharmacist called me back 09.56 to confirm my order. I called back 12.51 as I still did not receive any meds to be told that courier will fetch meds at 14.00 and I should get the meds just after 2 as I am also on the Main Road in Wynberg.I called back at 14.22 as still no meds to be told that the courier only started at 14.00 and they now had to involve a 3rd courier who is on the way with the meds. The pharmacist that assisted me at 8.30 should have told me courier only starting at 14.00 instead mislead me to believe I will gets meds shortly. Had I been informed I would have cancelled and made other arrangements