X
XD21
Unclaimed Business
X
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-34
Recommended: Unlikely
Review Distribution
3.2|5 Reviews
Jun '25 - May '26
5(40%)
4(20%)
3(0%)
2(0%)
1(40%)
5(40%)
4(20%)
3(0%)
2(0%)
1(40%)
Frequently Asked Questions About XD21
XD21 has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked XD21 across 16 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCD
Coreen D
1 reviews | Active since Jan 2020
10 Jan 2026, 16:39
Great service
I'm impressed! Great service, I received my parcel in less than 48 hours, considering I placed the order on a Sunday (I'm in Cape Town). I am very pleased with my items purchased true to size and good quality too. I will definitely shop again.
Helpful (0)
|Replies (0)CD
Coreen D
1 reviews | Active since Jan 2020
10 Jan 2026, 16:39
Great service
I'm impressed! Great service, I received my parcel in less than 48 hours, considering I placed the order on a Sunday (I'm in Cape Town). I am very pleased with my items purchased true to size and good quality too. I will definitely shop again.
0
Replies (0)sL
sandy L
1 reviews | Active since Jan 2020
5 Jan 2026, 14:40
Really disappointed, and annoyed
Really appalled at there service, in December I ordered items from them, 1 item was damaged, 2 items were not the correct size, I immediately sent a message to them and told them that couriers have high traffic now. I then sent and email and they said I should sent the items back at my own cost, I did. Today they responded and said that they got the items back too late and that the items smell like smoke, but it's still brand new. I do not smoke nor does anyone in my family. Maybe the person who was doing the check just had a smoke. They refuse to refund or for me to take other items. Now ZD21 wants me to pay another R70 to pick up the items, In total I already paid R140 for delivery.
Helpful (0)
|Replies (0)sL
sandy L
1 reviews | Active since Jan 2020
5 Jan 2026, 14:40
Really disappointed, and annoyed
Really appalled at there service, in December I ordered items from them, 1 item was damaged, 2 items were not the correct size, I immediately sent a message to them and told them that couriers have high traffic now. I then sent and email and they said I should sent the items back at my own cost, I did. Today they responded and said that they got the items back too late and that the items smell like smoke, but it's still brand new. I do not smoke nor does anyone in my family. Maybe the person who was doing the check just had a smoke. They refuse to refund or for me to take other items. Now ZD21 wants me to pay another R70 to pick up the items, In total I already paid R140 for delivery.
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Replies (0)SZ
NM
Nomasonto M
1 reviews | Active since Jan 2020
7 Oct 2025, 06:36
XD21 are ****mers
I have made an online shopping in the 24th if September tilk today 6 October u have not received my parcel. The courier driver was hijacked and they are not communicating with me. The other sender's refunded me but XD21 says they did not hear any feedback from the courier and I'm frustrated because I needed those items long time ago. Now they are not even answering my texts
Helpful (0)
|Replies (0)NM
Nomasonto M
1 reviews | Active since Jan 2020
7 Oct 2025, 06:36
XD21 are ****mers
I have made an online shopping in the 24th if September tilk today 6 October u have not received my parcel. The courier driver was hijacked and they are not communicating with me. The other sender's refunded me but XD21 says they did not hear any feedback from the courier and I'm frustrated because I needed those items long time ago. Now they are not even answering my texts
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Replies (0)SJDR
Seriously JANE DOES REVIEWS
1 reviews | Active since Jan 2020
6 Aug 2025, 11:13
xd21 is the best for online dress and skirts shopping
their sizes are true as well as the description - if an item is sheer it is clearly stated as well, i love that about this online store! materials are really good, and i could find dresses and skirts quickly, love this store!!!!!
Helpful (0)
|Replies (0)SJDR
Seriously JANE DOES REVIEWS
1 reviews | Active since Jan 2020
6 Aug 2025, 11:13
xd21 is the best for online dress and skirts shopping
their sizes are true as well as the description - if an item is sheer it is clearly stated as well, i love that about this online store! materials are really good, and i could find dresses and skirts quickly, love this store!!!!!
0
Replies (0)SG
Serena G
1 reviews | Active since Jan 2020
6 Feb 2025, 03:32
Pleasantly surprised
I was quite hesitant at first as it was my first trying out the company, especially looking at the prices which are reasonable. I got my dress within two days of purchase and I absolutely love it. Something new for me to try out and the quality is as expected. Will continue to support 🙌🏽💖.
Helpful (0)
|Replies (0)SG
Serena G
1 reviews | Active since Jan 2020
6 Feb 2025, 03:32
Pleasantly surprised
I was quite hesitant at first as it was my first trying out the company, especially looking at the prices which are reasonable. I got my dress within two days of purchase and I absolutely love it. Something new for me to try out and the quality is as expected. Will continue to support 🙌🏽💖.
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Replies (0)LM
LP
Lorita P
1 reviews | Active since Jan 2020
5 Dec 2024, 06:19
Amazing store!
I was very skeptical at first, but WOW!!! The clothing is cheap, the material is such top quality, delivery is super fast, such a wonderful variety of clothing and the sizes are on par. I have referred tons of people and they agree with me 100%! I will definitely be buying from here often, as wil we all!
Helpful (0)
|Replies (0)LP
Lorita P
1 reviews | Active since Jan 2020
5 Dec 2024, 06:19
Amazing store!
I was very skeptical at first, but WOW!!! The clothing is cheap, the material is such top quality, delivery is super fast, such a wonderful variety of clothing and the sizes are on par. I have referred tons of people and they agree with me 100%! I will definitely be buying from here often, as wil we all!
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Replies (0)