No support - Very limited functionality

No support to get hold of. Even trying to get to a point of raising an issue, you have to navigate an entire maze of redirecting and once you do get to a point of being able to raise an issue, they simply close your ticket without any response or comment or anything.

Login issues seem to be frequent. Bank feeds seem to have many issues and for anybody that is actually delivering a service or selling stock items, DO NOT USE IT. You CANNOT bulk update pricing and it is missing all of the basic features required for running a business efficiently. You are much better off going with a service like Sage or Quickbooks. Even Omni is better.

Also, for any of the missing features, they have had "suggestions" and "updates" for those features in the pipeline for over 5 years if you go check the history, so they have no interest in actually adding those functions, in spite of having so much integration into other services. So don't be fooled into somebody selling you Xero and telling you that they are working on those features and they will be added soon. You are buying a headache if you are a propper business.