worst hosting service I've ever used.

Item: Xneelo
Rating: 1
Author: Hlayisani C

worst email hosting service ever how can it take me 3 hours with a chat bot to set up my email only to be kicked out the very next morning after receiving mails the day before and I'm running a business. will migrate to Afrihost this is some BS. you cant even speak to someone on the telephone

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Replies (56)

Xneelo's replyOfficial

05 Mar 2026, 11:34

Hi Hlayisani,

Thank you for sharing your feedback with us.

We’re really sorry to learn about the frustration you experienced, especially when you’re trying to run a business and just need your email to work. That’s not the kind of experience we want for anyone.

We’re glad we were able to get in touch with you and resolve the email issue, and that everything is working again now. If there’s anything else that doesn’t feel quite right, please don’t hesitate to reach out via our phone lines, LiveChat or email via support@xneelo.com.

Your feedback helps us improve, and we truly appreciate you letting us know where things didn’t go smoothly.

Warm Regards,
The xneelo Team

Best regards,

Xneelo's reply05 Mar 2026, 11:34

Official

Hi Hlayisani,

Thank you for sharing your feedback with us.

We’re really sorry to learn about the frustration you experienced, especially when you’re trying to run a business and just need your email to work. That’s not the kind of experience we want for anyone.

We’re glad we were able to get in touch with you and resolve the email issue, and that everything is working again now. If there’s anything else that doesn’t feel quite right, please don’t hesitate to reach out via our phone lines, LiveChat or email via support@xneelo.com.

Your feedback helps us improve, and we truly appreciate you letting us know where things didn’t go smoothly.

Warm Regards,
The xneelo Team

Best regards,