CARELESS AND COMPLETE DISREGARD TO YOUR PACKAGES

I used their service for a collection and delivery of a package from JHB to Cape Town after a recommendation from the supplier. To protect myself i opted for insurance on the package. After a few emails back and forth XOC refused to insure the package due to the unit not being boxed. As the unit was a considerable size it could not be boxed. Never the less i went ahead with the delivery as the supplier had informed me that they had shipped a few units for them without any issues. I received my package completely damaged and dragged by the courier companies staff as it was to heavy for a single person to carry. The bag that the package was in was ripped to shreds with holes and cuts everywhere. After advising the courier company on the issue they requested pictures and that was the last i heard from them. WARNING TO EVERYONE!!! IF YOU WANT YOUR PARCEL TO ARRIVE IN ONE PIECE DO NOT USE THEIR SERVICE!!!!