1 reviews | Active since Member
Oh dear! I really should have looked at the Hello Peter reviews before using this service provider. I engaged with the sale rep who said one thinmg and then changed his reponses after I paid my money over. I needed gates installed by a specific date. Initially I was assured that the targetted date was confirmed but the sales rep was going to confirm the next day after I paid the money over (24 November). I did not get that confirmation for five days! I then messaged the sales guy and the response I got was shocking!!! When I messaged on 28 November saying that he still hasn't sent confirmation and the response I got was the following: "You will hear from me when it to install pls allow the manufacture process" (verbatim). This is how they treat you when you have paid the money over. Before the installation, I emailed asking for the locks to have one key for all the gates. I was completely ignored. When I followed up, they were only interested in making sure the 2nd payment was done and my request again was completely ignored! They even respond whether it was possible or not...but they wanted their money!!!!
I regret using this company and I would urge anybody wanting to install security gates to think twice about using them!