Not a happy customer

Contract was signed online and only realised after the fact that fine print stipulated that classes had to be paid for for the year, even if you child drops maths. Did not interact directly with child or find out where they were in the syllabus. All communication was done via the parent, even the link to the class. Gave more homework that the school, but did not interact with kids online, was more like a teacher standing in front of a class giving a lesson. I am very disappointed in the service and the attitude. My child has had online lessons for another subject where it was Asli group lessons, however the tutor created a WhatsApp group where they could interact with her directly, not ONLY via a parent.