Math classes vs Bank account

I have enrolled my daughter to this online maths teacher (website: www.xtrawiskunde.co.za). But unfortunately, this so-called teacher is more interested in money than to teach your child.

The first few months all was great, but as time progress, the children in the online classroom just got more and more, and that personal attention just got lost. To be honest the class is only for 30 min, where they only do one sum, and most nights it’s the repeat of the same sum over and over. You must go and download "homework" that is not even looked at or marked - what’s the use, right?

Towards the end my daughter was not interested in these classes at all, and I gave in the last 3 months my notice that I won't be renewing my services, and that it will come to an end at the end of the contract. The only response I got from Hendrik was the terms of the contract that I must pay up! People is this person acting in the best interest of your child or his pocket. Needless to say, my account was paid up in time. More the 4 months later I received a letter of demand for outstanding funds to this institution. I was shocked. No statement, no phone calls nothing for more than 4 months and the boom suddenly, a letter of demand! So, I send Hendrik my latest statement from him with proof of payment in full, and guess what... I only receive a statement back that my account is paid in full. No apology, no explanation.

If I can give you any advice, stay away as far as you can! It may seem like a cheap option, but I would rather pay more at an institution and know your child get the attention that they need, and aren’t only a ***gy bank for someone. This was a very expensive lesson that I have learnt, the children’s best interest is not at heart, the bank account is.