XW
Xtra Wiskunde
Unclaimed Business
XW
Xtra Wiskunde
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Education & Training
#13NPS Score
0Unlikely
Ranking
#13
in Education & Training
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJB
Jo-Anne Bezuidenhout
1 reviews | Active since Jan 2020
24 Jul 2024, 17:20
Not a happy customer
a happy customer Contract was signed online and only realised after the fact that fine print stipulated that classes had to be paid for for the year, even if you child drops maths. Did not interact directly with child or find out where they were in the syllabus. All communication was done via the parent, even the link to the class. Gave more homework that the school, but did not interact with kids online, was more like a teacher standing in front of a class giving a lesson. I am very disappointed in the service and the attitude. My child has had online lessons for another subject where it was Asli group lessons, however the tutor created a WhatsApp group where they could interact with her directly, not ONLY via a parent.
Helpful (0)
|Replies (0)JB
Jo-Anne Bezuidenhout
1 reviews | Active since Jan 2020
24 Jul 2024, 17:20
Not a happy customer
a happy customer Contract was signed online and only realised after the fact that fine print stipulated that classes had to be paid for for the year, even if you child drops maths. Did not interact directly with child or find out where they were in the syllabus. All communication was done via the parent, even the link to the class. Gave more homework that the school, but did not interact with kids online, was more like a teacher standing in front of a class giving a lesson. I am very disappointed in the service and the attitude. My child has had online lessons for another subject where it was Asli group lessons, however the tutor created a WhatsApp group where they could interact with her directly, not ONLY via a parent.
0
Replies (0)NV
Nicole V
1 reviews | Active since Jan 2020
24 Jul 2023, 12:00
Lesse is absoluut TOPS!
My kind se wiskunde punt het gestyg van 63% na 84% als te danke aan Xtra Wiskunde. Die tutors by Xtra Wiskunde het nie net my kind se wiskunde punt verbeter nie maar ook sy self vertroue. Hulle maak seker jou kind se belange word 1ste geplaas. Lesse is tops! Boonop die lesse word huiswerk, klaswerk en eksamen voorbereiding gedoen en na gesien om seker te maak my kind verstaan alles. Ek en my seun is dankbaar vir Xtra Wiskunde.
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Nicole V
1 reviews | Active since Jan 2020
24 Jul 2023, 12:00
Lesse is absoluut TOPS!
My kind se wiskunde punt het gestyg van 63% na 84% als te danke aan Xtra Wiskunde. Die tutors by Xtra Wiskunde het nie net my kind se wiskunde punt verbeter nie maar ook sy self vertroue. Hulle maak seker jou kind se belange word 1ste geplaas. Lesse is tops! Boonop die lesse word huiswerk, klaswerk en eksamen voorbereiding gedoen en na gesien om seker te maak my kind verstaan alles. Ek en my seun is dankbaar vir Xtra Wiskunde.
0
Replies (0)ST
Sharissa T
1 reviews | Active since Jan 2020
20 Jul 2023, 12:46
Uitstekende Diens!
Uitstekende diens van Xtra Wiskunde en die hele span. Hulle het ons van die begin af dadelik gehelp met 'n gratis les, my kind geëvalueer en klasse het dadelik begin. My kind se wiskunde het met 30% op gegaan in slegs 3 weke. Die lesse is interaktief met tutors wat lesse verduidelik asook al my kind se vrae beantwoord. Daar word klaswerk, huiswerk en eksamen voorbereiding gedoen gratis! Ek beveel Xtra Wiskunde 100% aan.
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Sharissa T
1 reviews | Active since Jan 2020
20 Jul 2023, 12:46
Uitstekende Diens!
Uitstekende diens van Xtra Wiskunde en die hele span. Hulle het ons van die begin af dadelik gehelp met 'n gratis les, my kind geëvalueer en klasse het dadelik begin. My kind se wiskunde het met 30% op gegaan in slegs 3 weke. Die lesse is interaktief met tutors wat lesse verduidelik asook al my kind se vrae beantwoord. Daar word klaswerk, huiswerk en eksamen voorbereiding gedoen gratis! Ek beveel Xtra Wiskunde 100% aan.
0
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Anonymous
1 reviews | Active since Jan 2020
6 Jul 2023, 13:57
STAY AWAY DISHONEST AND NOT WHAT YOU SIGNED UP FOR
Please be Very Careful when Registering with this Extra Maths Classes , I am one of those Moms that truly always try to Assist my Child were I deem necessary and cannot afford a lot , but try to assist were I can , when we originally contacted Hendrik to get some extra classes for my son he was very helpful , i inquired about the special they had which was just above R600 , when registering he sent me all the plan details ect , when i enquired why the premium was double this amount , he told me that it would only be for the first 2 Months as my son was behind , which i mad plan for and **** the fees for the 2 months at the end of July i received a statement for Yet again for the high amount and then that is when things started to become difficult and ugly from his side , first he denied every saying that , then he phoned me and told me that he would see what he can do and then Today he phones me and is utterly unprofessional and Ugly .They bully us as parents into an agreement with false pretences and no honesty , i have proof of the messages which he claims to have no knowledge of (sent screen prints to Him) i was also never made aware that the classes are only an half an hour . please be careful of them as they do not have the interest of your Child at heart , but only to see how they can manipulate parents into agreements that are not explained properly and gain enough money until they suck you dry , if I have done the research and found all these reviews I would have never signed up with them .
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Anonymous
1 reviews | Active since Jan 2020
6 Jul 2023, 13:57
STAY AWAY DISHONEST AND NOT WHAT YOU SIGNED UP FOR
Please be Very Careful when Registering with this Extra Maths Classes , I am one of those Moms that truly always try to Assist my Child were I deem necessary and cannot afford a lot , but try to assist were I can , when we originally contacted Hendrik to get some extra classes for my son he was very helpful , i inquired about the special they had which was just above R600 , when registering he sent me all the plan details ect , when i enquired why the premium was double this amount , he told me that it would only be for the first 2 Months as my son was behind , which i mad plan for and **** the fees for the 2 months at the end of July i received a statement for Yet again for the high amount and then that is when things started to become difficult and ugly from his side , first he denied every saying that , then he phoned me and told me that he would see what he can do and then Today he phones me and is utterly unprofessional and Ugly .They bully us as parents into an agreement with false pretences and no honesty , i have proof of the messages which he claims to have no knowledge of (sent screen prints to Him) i was also never made aware that the classes are only an half an hour . please be careful of them as they do not have the interest of your Child at heart , but only to see how they can manipulate parents into agreements that are not explained properly and gain enough money until they suck you dry , if I have done the research and found all these reviews I would have never signed up with them .
0
Replies (0)MS
Muriel S
1 reviews | Active since Jan 2020
30 May 2023, 14:14
Xtra Wiskunde STAY AWAY ALERT!!!!
Please be very careful and vigilant when joining this online class platform. It is mostly a pre-recorded session and definitely not a one-to-one class. When wanting to cancel the contract, you get hit with an exorbitant / outrageous amount and a letter of demand that states you are behind on your fees. This demand letter relates to fees that was never in the original contract. I have taken this to the ombudsman & And the National consumer commission. If I can give you any advice, stay away as far as you can! It may seem like a cheap option, but I would rather pay more at an institution and know your child get the attention that they need and aren’t only a ***gy bank for someone.
Helpful (0)
|Replies (0)MS
Muriel S
1 reviews | Active since Jan 2020
30 May 2023, 14:14
Xtra Wiskunde STAY AWAY ALERT!!!!
Please be very careful and vigilant when joining this online class platform. It is mostly a pre-recorded session and definitely not a one-to-one class. When wanting to cancel the contract, you get hit with an exorbitant / outrageous amount and a letter of demand that states you are behind on your fees. This demand letter relates to fees that was never in the original contract. I have taken this to the ombudsman & And the National consumer commission. If I can give you any advice, stay away as far as you can! It may seem like a cheap option, but I would rather pay more at an institution and know your child get the attention that they need and aren’t only a ***gy bank for someone.
0
Replies (0)LC
Lundi C
1 reviews | Active since Jan 2020
10 May 2023, 10:52
BE VERY CAREFUL!!!!!!!!!!!!!!!!!!!
READ YOUR CONTRACT VERY CAREFULLY: I entered into a 12-month contract when signing up and didn't realise it as i was desperate to help my son and didn't have loads of money to pay for expensive 1 on 1 classes. After two months we realised Xtra Wiskunde is not helping my son for various reasons but after giving a 30 day notice of cancelation I was informed via a one liner WhatsApp that my contract only ends after all the lessons I signed up for are done. I was issued a letter of demand and have to pay a EXORBITANT early cancellation fee. BE VERY CAREFUL WHEN SIGNING UP WITH Xtra Wiskunde and READ your contract word for word before signing up.
Helpful (0)
|Replies (0)LC
Lundi C
1 reviews | Active since Jan 2020
10 May 2023, 10:52
BE VERY CAREFUL!!!!!!!!!!!!!!!!!!!
READ YOUR CONTRACT VERY CAREFULLY: I entered into a 12-month contract when signing up and didn't realise it as i was desperate to help my son and didn't have loads of money to pay for expensive 1 on 1 classes. After two months we realised Xtra Wiskunde is not helping my son for various reasons but after giving a 30 day notice of cancelation I was informed via a one liner WhatsApp that my contract only ends after all the lessons I signed up for are done. I was issued a letter of demand and have to pay a EXORBITANT early cancellation fee. BE VERY CAREFUL WHEN SIGNING UP WITH Xtra Wiskunde and READ your contract word for word before signing up.
0
Replies (0)RF
Rienie F
1 reviews | Active since Jan 2020
11 Jun 2019, 13:18
Math classes vs Bank account
I have enrolled my daughter to this online maths teacher (website: www.xtrawiskunde.co.za). But unfortunately, this so-called teacher is more interested in money than to teach your child. The first few months all was great, but as time progress, the children in the online classroom just got more and more, and that personal attention just got lost. To be honest the class is only for 30 min, where they only do one sum, and most nights it’s the repeat of the same sum over and over. You must go and download "homework" that is not even looked at or marked - what’s the use, right? Towards the end my daughter was not interested in these classes at all, and I gave in the last 3 months my notice that I won't be renewing my services, and that it will come to an end at the end of the contract. The only response I got from Hendrik was the terms of the contract that I must pay up! People is this person acting in the best interest of your child or his pocket. Needless to say, my account was paid up in time. More the 4 months later I received a letter of demand for outstanding funds to this institution. I was shocked. No statement, no phone calls nothing for more than 4 months and the boom suddenly, a letter of demand! So, I send Hendrik my latest statement from him with proof of payment in full, and guess what... I only receive a statement back that my account is paid in full. No apology, no explanation. If I can give you any advice, stay away as far as you can! It may seem like a cheap option, but I would rather pay more at an institution and know your child get the attention that they need, and aren’t only a ***gy bank for someone. This was a very expensive lesson that I have learnt, the children’s best interest is not at heart, the bank account is.
Helpful (0)
|Replies (0)RF
Rienie F
1 reviews | Active since Jan 2020
11 Jun 2019, 13:18
Math classes vs Bank account
I have enrolled my daughter to this online maths teacher (website: www.xtrawiskunde.co.za). But unfortunately, this so-called teacher is more interested in money than to teach your child. The first few months all was great, but as time progress, the children in the online classroom just got more and more, and that personal attention just got lost. To be honest the class is only for 30 min, where they only do one sum, and most nights it’s the repeat of the same sum over and over. You must go and download "homework" that is not even looked at or marked - what’s the use, right? Towards the end my daughter was not interested in these classes at all, and I gave in the last 3 months my notice that I won't be renewing my services, and that it will come to an end at the end of the contract. The only response I got from Hendrik was the terms of the contract that I must pay up! People is this person acting in the best interest of your child or his pocket. Needless to say, my account was paid up in time. More the 4 months later I received a letter of demand for outstanding funds to this institution. I was shocked. No statement, no phone calls nothing for more than 4 months and the boom suddenly, a letter of demand! So, I send Hendrik my latest statement from him with proof of payment in full, and guess what... I only receive a statement back that my account is paid in full. No apology, no explanation. If I can give you any advice, stay away as far as you can! It may seem like a cheap option, but I would rather pay more at an institution and know your child get the attention that they need, and aren’t only a ***gy bank for someone. This was a very expensive lesson that I have learnt, the children’s best interest is not at heart, the bank account is.
0
Replies (0)