Yebo Electronics Atrocious Service!!!

Knowing this store very well and their lack of stock, I always phone to find out if they have what I require. I've been let down once again. I made a phone call, which then directs you to a switch board. They then direct me to the Plumstead branch and as per usual no one answers the phone. I then go back to switchboard and lady asks me what I'm needing and if she can help. I tell her exactly what I want and says Plumstead have stock. Great news!!! I get in the car and drive to Plumstead. Guess what???? Plumstead does not have stock (as per usual) So I've wasted petrol and time to go to the store with the cer*****y of getting what I want. Gentleman says why don't you phone. I told him that everytime that I do, no one answers the phone. Sorry we are busy is his answer. Customer service is about providing a service. Pick up the phone when it's ringing and tell the person to hold. That won't take up much time and it shows you are willing. Yebo electronics are not only bad with customer service. They never have stock of simple electronics. They are about 3 times more expensive than anywhere else. They never display their prices either. To top it all, their service is atrocious. I use them when I'm in urgent need. As it's just too far to drive to the other very well capable stores, like communica and mantech, How Yebo electronics is still going is beyond me.