Poor Service

Ive placed an order with Yellow Sub Trading.... I phoned last week Thursday, the lady on the phone said they would deliver latest Friday before 2pm. I waited, did not receive anything. I phoned on Saturday again, they say it would be delivered before 1pm .... yesterday, Monday. I phoned again . After 10 mins of holding on and getting cut of the lady said she would check with the delivery driver and contact me back... but she didnt .. I tried to get In contact with them today, Tuesday and im placed on hold for over 15mins.... its absolutely pathetic. If I do not receive my order I expect a refund. I was actually happy before with their service, and enjoyed purchasing products from them but this time around is quite disappointing.... m