1 reviews | Active since Member
<p>I recently purchased a Sceedo Self balancing s****** for my son in September 2016 for his birthday (a month before his actual birthday ) from yourdoor.co.za. The whole process was smooth. The customer service received from Tina Russel is excellent, at all times I knew what was happening with my order. She even phoned me after the order was despatched to give me some safety tips for my son when using and operating the self balancing s******.</p> <p> </p> <p>My son opened his present yesterday (25 October) after an hour or so, the hoverboard stopped working. Upon contacting Tina Russell, she only offered solutions and alternatives, she even offered a replacement loan unit until our unit could be fixed / replaced. Because of logistics (they are based in Cape Town) we requested a refund so that we can source another locally in Johannesburg, no questions asked they agreed to a refund.</p> <p> </p> <p>I can highly highly recommend yourdoor.co.za. Reputable, excellent and efficient service. Thank you Tina, your concern and service is very much appreciated.</p>