Absolutely disappointed

No internet the whole week but I’m expected to pay full subscription fees and then when I want to cancel cause of the ****ty service you want to bill me yet I am unable to work coz of your internet being off line due to maintenance for a whole week? Who is going to refund all the money I spent buying data ? Yet when I’m one day late on payment you quick to suspend me . I also work in the fibre industry we don’t treat our clients this way . Then you want to have two price increases in a short space of time and not improve the level of service you give us as consumers this is a disgrace really I’m losing money cause of down time fix this ****ty service you giving us in the south coast other providers are up and running while yutiliti is always having maintenance issues