ZJ
ZA Jewellery / zajewellery.co.za
Unclaimed Business
ZJ
ZA Jewellery / zajewellery.co.za
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Tiffany M
1 reviews | Active since Jan 2020
25 Apr 2022, 05:25
Don’t buy jewellery from ZA Jewellery / www.zajewellery.co.za
Don’t buy jewellery from ZA Jewellery / www.zajewellery.co.za They will take your money and you won’t get your delivery – nor will you be able to reach anyone for help. Ever. Here’s the story: On 15 March I ordered a birthday gift from ZA Jewellery / www.zajewellery.co.za. The website told me to allow “2 to 3 working days for shipping from the time your order has been placed”. The birthday in question – my daughter’s best friend – was 25 March. 10 days later. But, by the 25th, we’d received no gift. I emailed. No reply. I emailed again. No reply. There is no phone number anywhere on the website. I emailed again. Nothing. We were very disappointed not to give our gift to the birthday girl, so we made another, last-minute plan. I was upset that my R398 appeared to have been stolen from me, but more upset about the absent gift. On Tuesday 19 April, 5 weeks after I placed my order, I received an email: “Apologies, for the delayed response. We had an IT glitch and noticed your order today. Your item will be dispatched today and will reach the identified delivery address by tomorrow (20/04/2021).” It did reach us. But the birthday was a month ago and the birthday girl has gone home, to Cape Town. Her gift is at my house, in Joburg. I am about to pay a few hundred bucks to get it couriered to her. And I’m furious. I’ve subsequently emailed ZA Jewellery / www.zajewellery.co.za to ask for a phone number so that I can discuss this with someone. Nothing. Buyers, be warned.
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Tiffany M
1 reviews | Active since Jan 2020
25 Apr 2022, 05:25
Don’t buy jewellery from ZA Jewellery / www.zajewellery.co.za
Don’t buy jewellery from ZA Jewellery / www.zajewellery.co.za They will take your money and you won’t get your delivery – nor will you be able to reach anyone for help. Ever. Here’s the story: On 15 March I ordered a birthday gift from ZA Jewellery / www.zajewellery.co.za. The website told me to allow “2 to 3 working days for shipping from the time your order has been placed”. The birthday in question – my daughter’s best friend – was 25 March. 10 days later. But, by the 25th, we’d received no gift. I emailed. No reply. I emailed again. No reply. There is no phone number anywhere on the website. I emailed again. Nothing. We were very disappointed not to give our gift to the birthday girl, so we made another, last-minute plan. I was upset that my R398 appeared to have been stolen from me, but more upset about the absent gift. On Tuesday 19 April, 5 weeks after I placed my order, I received an email: “Apologies, for the delayed response. We had an IT glitch and noticed your order today. Your item will be dispatched today and will reach the identified delivery address by tomorrow (20/04/2021).” It did reach us. But the birthday was a month ago and the birthday girl has gone home, to Cape Town. Her gift is at my house, in Joburg. I am about to pay a few hundred bucks to get it couriered to her. And I’m furious. I’ve subsequently emailed ZA Jewellery / www.zajewellery.co.za to ask for a phone number so that I can discuss this with someone. Nothing. Buyers, be warned.
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