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Zahavi Estates
Claimed Business
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AI Review Summary
Based on recent customer reviews, Zahavi Estates receives overwhelmingly negative feedback from tenants across multiple Johannesburg CBD properties. Recurring complaints include withheld or unfairly reduced deposit refunds, broken lifts, persistent electricity and water billing issues, and dirty building conditions. Several tenants report rude and unhelpful staff, particularly building managers and caretakers. Notably, staff member Lerato is praised in the few positive reviews for professionalism and patience in handling queries. Overall, tenants express deep dissatisfaction with service delivery and property maintenance.
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|10 Reviews
Jun '25 - May '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Frequently Asked Questions About Zahavi Estates
Based on recent customer reviews, Zahavi Estates receives overwhelmingly negative feedback from tenants across multiple Johannesburg CBD properties. Recurring complaints include withheld or unfairly reduced deposit refunds, broken lifts, persistent electricity and water billing issues, and dirty building conditions. Several tenants report rude and unhelpful staff, particularly building managers and caretakers. Notably, staff member Lerato is praised in the few positive reviews for professionalism and patience in handling queries. Overall, tenants express deep dissatisfaction with service delivery and property maintenance.
Zahavi Estates has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Zahavi Estates across 85 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTN
Thembi N
1 reviews | Active since Jan 2020
19 Feb 2026, 07:49
Ex Resident not happy -zahavi estate
I am not happy with the service when u rent their apartment..they repping people off by raising monthly rent annessesary...now I have move out the promise to pay back my deposit but the took all my money and refund 300 in the amount of 2300 deposit that they whr supposed to pay... that building is not a place to stay.
Helpful (0)
|Replies (0)TN
Thembi N
1 reviews | Active since Jan 2020
19 Feb 2026, 07:49
Ex Resident not happy -zahavi estate
I am not happy with the service when u rent their apartment..they repping people off by raising monthly rent annessesary...now I have move out the promise to pay back my deposit but the took all my money and refund 300 in the amount of 2300 deposit that they whr supposed to pay... that building is not a place to stay.
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Replies (0)NU
Namhla U
1 reviews | Active since Jan 2020
17 Feb 2026, 08:03
Water
They're the worst people ever, bad customer service, they only want to benefit and they don't care about their customers /tenants. I stayed there for almost 5 years all of a sudden the water bill has gone up to 4 thousand rands. As I speak my lights are off my life is doomed it's been 2 months now, mind you I'm paying the rent fully. I tried making payment arrangements for the water bill with the other rude old lady called Joyce we agreed that I will pay monthly, I got surprised when I got to the house and my lights off. These selfish people including their caretakers when I complain to them they'll tell me to pay the rent first promising to switch my lights on after paying they'll ignore me. If you need a place to stay don't bother yourself looking at Zahavi Estates you'll regret
Helpful (0)
|Replies (0)NU
Namhla U
1 reviews | Active since Jan 2020
17 Feb 2026, 08:03
Water
They're the worst people ever, bad customer service, they only want to benefit and they don't care about their customers /tenants. I stayed there for almost 5 years all of a sudden the water bill has gone up to 4 thousand rands. As I speak my lights are off my life is doomed it's been 2 months now, mind you I'm paying the rent fully. I tried making payment arrangements for the water bill with the other rude old lady called Joyce we agreed that I will pay monthly, I got surprised when I got to the house and my lights off. These selfish people including their caretakers when I complain to them they'll tell me to pay the rent first promising to switch my lights on after paying they'll ignore me. If you need a place to stay don't bother yourself looking at Zahavi Estates you'll regret
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Replies (0)EL
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Sibongile M
1 reviews | Active since Jan 2020
24 Jul 2025, 11:50
Zahavi ****med us
We were staying in St Michaels for over 6 yrs nothing was fixed at some point my daughter broke a door window & we paid no problem but when it came to us moving out after putting in a month's notice now they're no longer available for refund our deposit back eventually they did which is R1300 out of 4500 after getting a compliment from a caretaker for taking care of the place.so I will never recommend Zahavi even to my worst enemy.if there any help out the please help us to teach Zahavi a lesson
Helpful (0)
|Replies (0)SM
Sibongile M
1 reviews | Active since Jan 2020
24 Jul 2025, 11:50
Zahavi ****med us
We were staying in St Michaels for over 6 yrs nothing was fixed at some point my daughter broke a door window & we paid no problem but when it came to us moving out after putting in a month's notice now they're no longer available for refund our deposit back eventually they did which is R1300 out of 4500 after getting a compliment from a caretaker for taking care of the place.so I will never recommend Zahavi even to my worst enemy.if there any help out the please help us to teach Zahavi a lesson
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Replies (0)MC
Mkateko C
1 reviews | Active since Jan 2020
15 Jul 2025, 15:13
Deposit Refund
Great service I received from Lerato and Mali***.....you are really giving us your best may you be kept to continue delivering your best service to us your clients 💓💓 I went to the office to inquire about my deposit and I received the best service with patience from Lerato
Helpful (0)
|Replies (0)MC
Mkateko C
1 reviews | Active since Jan 2020
15 Jul 2025, 15:13
Deposit Refund
Great service I received from Lerato and Mali***.....you are really giving us your best may you be kept to continue delivering your best service to us your clients 💓💓 I went to the office to inquire about my deposit and I received the best service with patience from Lerato
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Replies (0)MC
Mkateko C
1 reviews | Active since Jan 2020
15 Jul 2025, 09:39
Deposit Refund
I have been waiting for my deposit....this is the second since I have upgraded but still no communication....I have the email to Lerato in Finance department even today she haven't rep**** i tried calling the office no response and the most boring part is I didn't move out I only upgraded to a bachelor and they asked me to pay new deposit after 20 days I'll receive my previous deposit. This is the last chance then I'll involve my lawyer.
Helpful (0)
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Mkateko C
1 reviews | Active since Jan 2020
15 Jul 2025, 09:39
Deposit Refund
I have been waiting for my deposit....this is the second since I have upgraded but still no communication....I have the email to Lerato in Finance department even today she haven't rep**** i tried calling the office no response and the most boring part is I didn't move out I only upgraded to a bachelor and they asked me to pay new deposit after 20 days I'll receive my previous deposit. This is the last chance then I'll involve my lawyer.
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Replies (0)MM
Marrygold M
1 reviews | Active since Jan 2020
14 Jul 2025, 19:48
Pathetic,and below standard service
Pathetic experience at Zahavi, Century plaza.M so disappointed even now .I was denied my deposit for what reason I don't know.Anyway I think thats their style. I left my sister in the building,she just moved to the top floor and we left our belongings at our former room .As my sister was left behind she said she will collect next day.I relocated that's why I left n gave them notice. Few days later when I wanted to collect my belongings which included my kids documents heard that the caretaker Trycos threw them away. How on earth can you throw away a full new suitcase and clothes in coat hangers.Everything was new. Only I wanted was my belongings since we did not collect everything at the same time. My agent Theo was a very good person. She even directed me to Lerato for my deposit but to avail, I did not get help. I will not recommend people to stay at Zahavi. During my stay I recommended 2 people that I left staying there. Some people lack humanity.
Helpful (0)
|Replies (0)MM
Marrygold M
1 reviews | Active since Jan 2020
14 Jul 2025, 19:48
Pathetic,and below standard service
Pathetic experience at Zahavi, Century plaza.M so disappointed even now .I was denied my deposit for what reason I don't know.Anyway I think thats their style. I left my sister in the building,she just moved to the top floor and we left our belongings at our former room .As my sister was left behind she said she will collect next day.I relocated that's why I left n gave them notice. Few days later when I wanted to collect my belongings which included my kids documents heard that the caretaker Trycos threw them away. How on earth can you throw away a full new suitcase and clothes in coat hangers.Everything was new. Only I wanted was my belongings since we did not collect everything at the same time. My agent Theo was a very good person. She even directed me to Lerato for my deposit but to avail, I did not get help. I will not recommend people to stay at Zahavi. During my stay I recommended 2 people that I left staying there. Some people lack humanity.
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