A Truly Horrifying and Unprofessional Real Estate Experience

We had an absolutely shocking experience with Anesce (the CEO’s daughter), who claims to be highly knowledgeable in real estate. From the start, she displayed a dismissive and unprofessional attitude, with no regard for client concerns.

We received written approval for a property, only to be told over the phone that we were suddenly disapproved—a practice that is not only ********* but potentially *******. We requested our credit scores to better understand the situation, as my husband is off debt review, yet no evidence or explanation was provided. To date, no money has been refunded.

Even when we offered a solution—asking if my mother-in-law could apply on our behalf—she flatly refused, showing zero flexibility or concern for our situation. Meanwhile, she continued advertising the property despite promising to secure it for us, and when confronted, her claims of removing the listing never materialized.

Client satisfaction is clearly not a priority. We were expected to move in with a young child after 5pm on the 31st, despite South African rental law and standard practice stating that tenants should be allowed to move in by 12:00 PM (noon) on the last day of the lease (source). When we pointed this out, she accused us of “threatening” her.

In short, this experience was unprofessional, dismissive, and *********. We strongly advise prospective tenants to be extremely cautious.