Faulty equipment sold on Bid Or Buy by Dave4983 - david@dftech.co.za

[##12898##] Receipt of reply in a ticket: http://url1797.bidorbuy.co.za/ss/c/4DBfTbQh35FaB3-Xe-77hcjnYN-nvwGxjDV9dLlry8hjTmt7ncUn8gNjN***YpUjNEDI6pit_rcVAUk19h7M5VfLvhluxPkQUgPe5Fsqytl4yotD_EP-J3DNpqkmzAdy0atE1jFDl4LQXUoe5RQCKg/3nj/DMEjpKt2T_aJo8ucAeG9OQ/h10/GhjyNPlU6AzFvFByqZlJiSms9f8Sjelbhfn4GMXugtw

Recently bought a MSI B550M Motherboard form David 0824807986 and the tested the motherboard with 2 different Ryzen CPU's and the motherboard show a cpu error on the motherboard.

Initially seller(David) didn't respond on emails from Mary-Anne Whitby Customer Service Agent and later Morne van Zyl - Customer Service Team Leader +27 10 005 6200, www.bidorbuy.co.za, took over whereby David said he will agree on a refund of R1500....---- On Thu, 7 Jul 2022 15:05:52 +0200 david@dftech.co.za wrote ----

Hi Zrik

I have spoken to Morne now & i will assist you to a point with all of this. Below is the only options:

1.I have contacted the Supplies to get all the required information for you on where you need to send this MB to for them to asses and Replace if required.

Please send me the Pictures of the Front and Back of the MB as well as the 24 PIN S/N that is listed on it. Once i have this information i will provide back and let you know where to send and contact.

2. Send this back to me and i will refund 75% (R 1500) of this amount since it is over 30 Days and i do not know what other damage or things have been done to this.

I will authorize BOB to Refund this back to your BOB Account once the Item has been Received.

Postnet Plusmtead

Shop 4, Richmond Centre 174 Main Road Plumstead 7800

ATT: David - 082-480-7986

These are the options that i will assist you with so please decide and let me know.

Thanks David

Seller didn't CLEARLY mark device needs to be Returned to Retailer. Also why has money been paid over before confirmation was received from buyer that device was in a working condition? Seller said after his remarks in point 2. " I will authorize BOB to Refund this back to your BOB Account once the Item has been Received". Again changing his terms and is why I wanted to be REFUNDED IN FULL - R2100 + shipping cost of R99 to return goods to Selle = R2200.00