

Zebbies Lighting
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
20
Recommended: Likely
Jun '25 - May '26
Zebbies Lighting has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Zebbies Lighting across 22 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Excellent service over the past few months. I have found Mr Nkuli Diteho consistent in providing great customer service. He assisted me with making informed choices and resolving any issues that I had with great efficiency. Keeping me constantly updated on the progress on a delivery. His approach is very professional. He is an asset to Zebbies lighting Northgate. I keep going back to the store as they outshine their competitors. I have noted that he treats all the other customers with the same respect. Thank you for making shopping with you a pleasure. See when I require lighting for my next project :)
1 reviews | Active since Jan 2020
Excellent service over the past few months. I have found Mr Nkuli Diteho consistent in providing great customer service. He assisted me with making informed choices and resolving any issues that I had with great efficiency. Keeping me constantly updated on the progress on a delivery. His approach is very professional. He is an asset to Zebbies lighting Northgate. I keep going back to the store as they outshine their competitors. I have noted that he treats all the other customers with the same respect. Thank you for making shopping with you a pleasure. See when I require lighting for my next project :)
1 reviews | Active since Jan 2020
Stay far from this company. They are quick to take your money. When you have a return they give you the run around for your money. They refuse to refund the transaction onto the card or give you the cash. Apparently they only do EFTs. I am still waiting.
1 reviews | Active since Jan 2020
Stay far from this company. They are quick to take your money. When you have a return they give you the run around for your money. They refuse to refund the transaction onto the card or give you the cash. Apparently they only do EFTs. I am still waiting.
1 reviews | Active since Jan 2020
I bought expensive globes in November 2023 and they have a warranty of 25 000 hours. In April two of them failed and I got swopped out for two new ones. The manager who dealt with it then just wrote the date of exchange on the slip. No new transaction. These two new globes failed too. One in November and one in December 25. I took them back today (7 Dec 25). I was also going to buy a lot of other items. At the end of the, the assistant told me that he had to speak to his manager (Ivan). Ivan told me that the new date written on the slip is insignificant and the warranty is two years on all their products. I tried to explain that these were two new globe issues in April this year but he just said that the original slip is from where a warranty works. Turned his back on me and went to serve a customer. I have always supported Zebbies but I think that this might be the last they see of me.
1 reviews | Active since Jan 2020
I bought expensive globes in November 2023 and they have a warranty of 25 000 hours. In April two of them failed and I got swopped out for two new ones. The manager who dealt with it then just wrote the date of exchange on the slip. No new transaction. These two new globes failed too. One in November and one in December 25. I took them back today (7 Dec 25). I was also going to buy a lot of other items. At the end of the, the assistant told me that he had to speak to his manager (Ivan). Ivan told me that the new date written on the slip is insignificant and the warranty is two years on all their products. I tried to explain that these were two new globe issues in April this year but he just said that the original slip is from where a warranty works. Turned his back on me and went to serve a customer. I have always supported Zebbies but I think that this might be the last they see of me.
1 reviews | Active since Jan 2020
Bought some special lightbulbs online from Zebbie. Was worried about service after reading reviews on Hellopeter about other lighting suppliers, but Zebbie was fantastic. Very reasonable pricing and modest courier charges, and fantastic service with frequent feedback both from them and the courier company, Fastways.
1 reviews | Active since Jan 2020
Bought some special lightbulbs online from Zebbie. Was worried about service after reading reviews on Hellopeter about other lighting suppliers, but Zebbie was fantastic. Very reasonable pricing and modest courier charges, and fantastic service with frequent feedback both from them and the courier company, Fastways.
1 reviews | Active since Jan 2020
Ordered 2 unusual circline globes on line from Zebbies. Absolutely fantastic service. They were delivered within 3 days. This is the second time I have used Zebbies online and will continue to use them going forward.
1 reviews | Active since Jan 2020
Ordered 2 unusual circline globes on line from Zebbies. Absolutely fantastic service. They were delivered within 3 days. This is the second time I have used Zebbies online and will continue to use them going forward.
1 reviews | Active since Jan 2020
Went to buy a strip light to go under my kitchen cupboard but was met from a very indiiferent sales lady who prefered to slouch on the counter and chat to her friend. She nodded towards a wall display of globes and clearly didn;t want to help.
1 reviews | Active since Jan 2020
Went to buy a strip light to go under my kitchen cupboard but was met from a very indiiferent sales lady who prefered to slouch on the counter and chat to her friend. She nodded towards a wall display of globes and clearly didn;t want to help.
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