Zenzele Fitness
Claimed Business
Zenzele Fitness
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Wellness & Beauty
#7NPS Score
0Unlikely
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTA
Tyler A
1 reviews | Active since Jan 2020
29 Jul 2025, 10:52
POOR SERVICE
Extremely poor customer service. When it’s time to sign up, the consultants can chase you for your information and your feedback. Once it’s time to assist with membership cancellation, then all of a sudden nobody knows how to respond? Yet you can debit my account for 2 years without any issues? I have only ever used their gym facilities once and never again. And now the debit went off and I requested to cancel as I don’t need the membership. Yet till now, no response not even on the WhatsApp line or even via email. As the consultant who attends to the WhatsApp line only responded once on Saturday morning at 08:46am and never again. Guess they wanted to start their weekend early. Completely unacceptable from such an established company.
Helpful (0)
|Replies (0)TA
Tyler A
1 reviews | Active since Jan 2020
29 Jul 2025, 10:52
POOR SERVICE
Extremely poor customer service. When it’s time to sign up, the consultants can chase you for your information and your feedback. Once it’s time to assist with membership cancellation, then all of a sudden nobody knows how to respond? Yet you can debit my account for 2 years without any issues? I have only ever used their gym facilities once and never again. And now the debit went off and I requested to cancel as I don’t need the membership. Yet till now, no response not even on the WhatsApp line or even via email. As the consultant who attends to the WhatsApp line only responded once on Saturday morning at 08:46am and never again. Guess they wanted to start their weekend early. Completely unacceptable from such an established company.
0
Replies (0)Z
Zanele
1 reviews | Active since Jan 2020
1 Aug 2024, 08:51
Zenzele staff is very cool , calm and collected, always has helping hand whenever needed with the smile on their faces
Zenzele staff is very cool , calm and collected, always has helping hand whenever needed with the smile on their faces. Always a pleasure to go to the gym , very refreshing and the****utic 🫶🏽
Helpful (0)
|Replies (0)Z
Zanele
1 reviews | Active since Jan 2020
1 Aug 2024, 08:51
Zenzele staff is very cool , calm and collected, always has helping hand whenever needed with the smile on their faces
Zenzele staff is very cool , calm and collected, always has helping hand whenever needed with the smile on their faces. Always a pleasure to go to the gym , very refreshing and the****utic 🫶🏽
0
Replies (0)FK
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