DO YOURSELF A FAVOUR AND rent elsewhere. !!!!!!!! DO NOT RENT FROM THESE PEOPLE!!!!

They are a business with Machines - but have rental properties via the ZHAUNS FAMILY TRUST - which their staff at Zhauns Business Opportunities help with

THIS IS A COMPLAINT FROM A RENTER OF ONE OF THEIR PROPERTIES!!!!

Even their staff say they are nasty people (Who I will keep anonymous - for their safety)

I am absolutely disgusted at the experience I have had with this company I rented an apartment unit from them

The first day I was meant to do my entrance inspection - the man I was meant to meet (Shaheen) was 2 hours late as he went to a dentist appointment, but failed to let me know. - so I waited, as I had already paid my deposit (which they were very quick to take) so I wasn't going to delay the process anymore, it was getting to the last day of the month and the new tenant for my previous apartment was moving in.

I get in to the unit and because it was month end - it was rushed and they had not got the unit cleaned OR Painted or repaired from the previous tenants

I said its ok - I got a cleaning lady to come in and help me and together we got the unit looking better. (It was quite dirty - very dusty etc) in fact I even have some photos that I took

Anyhow I move in against my better judgment at their lack of "Customer care" and I start receiving my statements, I make my automatic payment every month in time - no problems and I eventually check my statement and I see that I am owing them some money, panicked, I call to find out why I am owing money if I make my monthly payments. "Apparently I get charged for additional fees etc) - None of which I was told by the way - so I again called their offices. I stated via email and telephonically - that I will pay any outstanding amount if they can show me where in my contract it states that I am liable.

This was a fight for 6+ months - where they did not send me anything in my lease - I checked "Section 4" of my lease which they said stated everything and I returned By email a copy circling section 4 "where it does not clearly state I am liable) I had made NUMEROUS calls to their offices - Spoke with a lady who was exceptionally rude (Shadiqah) (Who did apologize during a call, but then did the same thing over again) emails, calls - messages back and forth but not advising their MANAGER "LUCAS"

They then decide to block me from making any purchases on my electricity app. So I couldn't buy electricity - I call the electricity company, speak to someone there and he says sure he will activate it so I can purchase,

Two days later - WITH NO WARNING, NO CALL, NO EMAIL, (Baring in mind I had been emailing them for the past 8 months about the issue) THEY CUT MY ELECTRICITY!!!! I called them immediately - no response - eventually got hold of Lucas - The manager

After an hour of back and forth and his inappropriate comments- "ooh I must come visit you hey - Cant wait to see you in person - you are quite a fiesty one" - so I said well damn if I cannot make use of my Power which I HAVE PAID FOR, then of course I will be upset. I got very heated - I got home to no power and after a long angry discussion with LUCAS he got the power turned back on -(After about an hour of back and forth) and 5 minutes after they put my power back on - loadshedding hit.

Needless to say I was SUPER ****ED off.

I have since given notice that I WILL NOT be extending my lease, and I will be leaving their premises at the end of my lease

I have yet to receive my entrance inspection list WHICH I HAVE REQUESTED MULTIPLE times.

I get told that Shaheen has it in his car and he will be in later, I email again, oh I will sent it when he is back, I call - their rude receptionist just transfers me to some other lady who has no clue how to assist me (Do you mean to tell me - that he is carrying around Documents in his car for over a year)?

I leave multiple messages for Shadiqah - Shaheen - Lucas and no response.

Even their staff say they are nasty people (Who I will keep anonymous - for their safety) I WANT MY ENTRANCE INSPECTION LIST - (Also I don't recall signing one - which I would like to confirm)

I have asked their maintenance team to come and assist with a leaking tap (Which they advised is a problem in the building and not just my unit), the sliding door has no rollers/wheels as the manufacturer is out so been waiting 10 months for that, Have had a broken shelf in the cupboard for a year which was never fixed.

They are quick to take my money, but disgusting at service or even human interaction, I even took time from work to assist them when the unit below me had a leak - (And let me add - about 4 attempts) where they had to re "waterproof my patio or something) I accommodated by coming home - opening up for them etc. (The maintenance team is very sweet though)

DO NOT RENT FROM THEM!!!!!

Save yourself the stress, the headache the waste of time and energy !!!

DO YOURSELF A FAVOUR AND rent elsewhere.

DO NOT RENT FROM THEM!!! - they will take your money and give you nothing but disrespect with a rude and disgusting attitude back!!!