Dont ever use Zhauns!!!!

Dont ever buy anything from Zhauns! Huge mistake!

I got in contact with Zhauns in December 2018. I paid of my heat press equipment through out the year of 2019. Every bit of money i had saved i just used to pay off the equipment so that i can start a business of my own. No where did they state that the training is a must. I told them i will send someone to collect the machine as i made the last payment. I received my machine and two weeks in, the heat press did not work, a week later the mug press did not work, a few days later the plate press was in pieces. I contacted them and they tried to pin it on me telling me that i should have gone for the training. I received a paper with my heat press that has heat settings of 380c while their machine can only reach 220c or 240c. I never used the machine to its full capacity due to the fact that i might damage it and i surely don't have money for a new one. They are just refusing to refund me. They close on the 20th of December and say that they cant help me. I need to buy new equipment. How can a company be so wreck less. I wont stop here, i only bought myself a lot of problems. They were quick enough to take my money but now there is no one to solve my problem. I only want a refund, i don't want to waste my time anymore. I feel so frustrated and betrayed. I will warn other customers for sure!