Ziremovals Logistics
2|3 reviews
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Shaun M
1 reviews | Active since Member
18 Sept 2019, 17:18
Ziremovals - Stay away pathetic customer service!
Ziremovals is a company to stay very far away from. I paid R3500 deposit and about two weeks prior to my collection date I requested confirmation from them for the collection date and time. I sent four separate emails over a four day period and eventually got a feeble excuse that they were out. (Not one person to man an email?) The this week I sent a further two emails over two days with no response. I called three different numbers on their website today and yesterday on several occasions and could not get through to one of them. This is unheard of and also no landline number or voice message so as to leave a voice message. In the meantime as my collection date is tomorrow and out of sheer desperation I have contacted another removal company who assisted me at short notice. This is obviously some fly-by-night company operating from home with no experience in customer service. Stay very far away, you have been warned!!
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Shaun M's updateReviewer Update
19 Sept 2019, 04:27After the above post, I received four emails. One email was to change the pick up date to Friday after confirming when I paid the deposit they would collect on Thursday (this being two months ago so no shortage of time to plan ahead). The second telling me I will have to forfeit my deposit as they had planned for the trip. Par for the course for the most horrifying company i have ever dealt with! ..... and still no way of getting hold of them by phone.
SM
Shaun M's update19 Sept 2019, 04:27
Reviewer Update
After the above post, I received four emails. One email was to change the pick up date to Friday after confirming when I paid the deposit they would collect on Thursday (this being two months ago so no shortage of time to plan ahead). The second telling me I will have to forfeit my deposit as they had planned for the trip. Par for the course for the most horrifying company i have ever dealt with! ..... and still no way of getting hold of them by phone.