Bad Service - Do Not Use Them

We are laying a complaint as we have paid via EFT on 20th of January 2025. Proof of payment was emailed to Zoho numerous times and also numerous times via the live chat on their website. Two hours after we made payment, our services was disconnected. It is now the 28th of January 2025 and we still have no service and we cannot do business. We keep getting the run around and they cannot confirm where our payment is. The money was not returned to our account nor was it a failed payment. The money is out of our account and no one can tell us where it is. Our bank has advised us that should it have been returned it would have been in last week already.

Bottom line is, it is impossible to sort and they are not doing anything to help, no back end service, no support team, client comes last.

This is extremely bad service from Zoho. Will not recommend them to anyone. Very unprofessional service received!!!!!

Clearly do not care about there CLIENTS!!!!!