Unreliable from the start

<p>So I read some good reviews on the Facebook page for Zoosound. Trouble is, noone else's good reviews effect your own wedding day. On the day of our first meeting with Paul, he did not show up, although the meeting was scheduled weeks in advance. Calls went unaswered. After an hour he called and said he could not believe that he got the dates wrong. He rescheduled for the next day, which he promptly cancelled the next day. This made me nervous, but I just thought of the good reviews. 2pm on the day before the wedding he called me to say he has a problem and won't make it. Was I surprised, probably not. He just stayed quiet on the line as if I'd let him off the hook, then eventually he said he will be sending a replacement. He promised to follow up after the wedding and explain what happened...we're still waiting 2 months later. The replacement, Henk, is a good DJ, but he was so sick he could not say a word and should probably have been in bed. Our playlist was also sadly neglected entirely. The last place you want a surprise is the day before your wedding...and it seems that if Paul is going to surprise you, that's the time he picks. And I would not have written this review if he did as promised and followed up. </p>