ZS
Zuri Social Lounge
Unclaimed Business
ZS
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Keitumetse P
1 reviews | Active since Jan 2020
22 Dec 2017, 16:41
Bad attitude and booking.
We mad a booking on Tuesday for Friday (4 people). When we got there the hostess was rude said we didn't have a booking wanted to move us and worst of all left us sitting at a table "reserved" - she said it with attitude!!! for other people. Only later after asking one of the waiter to order (she refused to take the reserved sign off the table then goes to confirm with the Same hostess) she comes back to tell us it's a misunderstanding. Really??? They made us uncomfortable.
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Keitumetse P
1 reviews | Active since Jan 2020
22 Dec 2017, 16:41
Bad attitude and booking.
We mad a booking on Tuesday for Friday (4 people). When we got there the hostess was rude said we didn't have a booking wanted to move us and worst of all left us sitting at a table "reserved" - she said it with attitude!!! for other people. Only later after asking one of the waiter to order (she refused to take the reserved sign off the table then goes to confirm with the Same hostess) she comes back to tell us it's a misunderstanding. Really??? They made us uncomfortable.
0
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Des. P.
1 reviews | Active since Jan 2020
16 Feb 2017, 20:19
Zuri Anti-Social Lounge - You can't fake class
<p>It seems Zuri (Anti) Social Lounge at the Mall of Africa is a disgrace to the other reputable restaurants surrounding it. It also seems they not interested in new business and treat their potential customers with sheer arrogance. I made a tentative booking for 40 people, pending confirmation by Zuri manager who promised to call me back within the hour. 5 hours later and 2 phone calls from myself still didn't get me any closer to securing my reservation. In fact, I was hung-up on during my second call by a totally incompetent floor manager who had answered. From the managers to the waiters, they all seemed totally ignorant of their duties. To save costs Zuri must've sourced these individuals from the street, gave them a set of fancy uniforms and put them to work. Well, it shows you can't fake class and Zuri Anti Social Lounge will soon learn this. </p>
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Des. P.
1 reviews | Active since Jan 2020
16 Feb 2017, 20:19
Zuri Anti-Social Lounge - You can't fake class
<p>It seems Zuri (Anti) Social Lounge at the Mall of Africa is a disgrace to the other reputable restaurants surrounding it. It also seems they not interested in new business and treat their potential customers with sheer arrogance. I made a tentative booking for 40 people, pending confirmation by Zuri manager who promised to call me back within the hour. 5 hours later and 2 phone calls from myself still didn't get me any closer to securing my reservation. In fact, I was hung-up on during my second call by a totally incompetent floor manager who had answered. From the managers to the waiters, they all seemed totally ignorant of their duties. To save costs Zuri must've sourced these individuals from the street, gave them a set of fancy uniforms and put them to work. Well, it shows you can't fake class and Zuri Anti Social Lounge will soon learn this. </p>
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