Z
ZyXEL
Unclaimed Business
Z
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Karabo M
1 reviews | Active since Jan 2020
31 Jan 2025, 21:22
h
This by far is the worst router I've ever used. And I used to use Rain. It can't complete basic network connections and I'd rather have my teeth pulled out than deal with this thing for another second. At this point dont even connect me to the internet..
Helpful (0)
|Replies (0)KM
Karabo M
1 reviews | Active since Jan 2020
31 Jan 2025, 21:22
h
This by far is the worst router I've ever used. And I used to use Rain. It can't complete basic network connections and I'd rather have my teeth pulled out than deal with this thing for another second. At this point dont even connect me to the internet..
0
Replies (0)BD
Brayton D
1 reviews | Active since Jan 2020
7 Apr 2023, 17:37
Poor service
I have never been so disappointed with a service provider before like MWEB zyxel- I was paid for the service online March but my installation only took place on the 28th of March. On the 6th of April my router is switched off , and I am told I owe when I haven't even used the service for even 30 days.its difficult to get ahold of the call centre as you wait till you run out of airtime,I sent emails with no response. No explanation as to why my router is off.
Helpful (0)
|Replies (0)BD
Brayton D
1 reviews | Active since Jan 2020
7 Apr 2023, 17:37
Poor service
I have never been so disappointed with a service provider before like MWEB zyxel- I was paid for the service online March but my installation only took place on the 28th of March. On the 6th of April my router is switched off , and I am told I owe when I haven't even used the service for even 30 days.its difficult to get ahold of the call centre as you wait till you run out of airtime,I sent emails with no response. No explanation as to why my router is off.
0
Replies (0)AM
Adel M
1 reviews | Active since Jan 2020
2 Dec 2020, 16:31
Webafrica Zyxel wifi/fibre router
3 weeks ago I created an account for uncapped wifi with Webafrica zyxel using vodacom as the service provider. Vodafone came and did the fiber zyxel delivered my router 3 days after. Till now I have not had access to my wifi as there is a problem with the router. Vodacom came out to asses the problem and said that zyxel is responsible as the router looks like it’s faulty. I tried contacting zyxel several times via email and phone and no one got back to me. Yesterday I tried again and they said that I need to send my router back to them and they will see if it’s faulty. Now why should I be the one sending it back if the problem is from their side from the beginning. Why can’t they send me a new one and collect the faulty one at the same time as I’m sure it’s still under warranty. This is seriously ridiculous! All I want is for my wifi to work. This is the worst service I have had.
Helpful (0)
|Replies (0)AM
Adel M
1 reviews | Active since Jan 2020
2 Dec 2020, 16:31
Webafrica Zyxel wifi/fibre router
3 weeks ago I created an account for uncapped wifi with Webafrica zyxel using vodacom as the service provider. Vodafone came and did the fiber zyxel delivered my router 3 days after. Till now I have not had access to my wifi as there is a problem with the router. Vodacom came out to asses the problem and said that zyxel is responsible as the router looks like it’s faulty. I tried contacting zyxel several times via email and phone and no one got back to me. Yesterday I tried again and they said that I need to send my router back to them and they will see if it’s faulty. Now why should I be the one sending it back if the problem is from their side from the beginning. Why can’t they send me a new one and collect the faulty one at the same time as I’m sure it’s still under warranty. This is seriously ridiculous! All I want is for my wifi to work. This is the worst service I have had.
0
Replies (0)SH
Shameem H
1 reviews | Active since Jan 2020
6 Feb 2018, 11:50
WORST ROUTER EVER
I bought the Zyxel router from telkom. This is the worst router ever invented. it takes 15 + minutes to start up and always some kind of issue whereby i have to reset and rerun the setup of device. MODEL VMG1312-B10D STAY AWAY FROM THIS PRODUCT!!!! AND IT COSTS R1099. WASTE OF MONEY WORST THING I HAVE EVER BOUGHT IN MY LIFE
Helpful (0)
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Shameem H
1 reviews | Active since Jan 2020
6 Feb 2018, 11:50
WORST ROUTER EVER
I bought the Zyxel router from telkom. This is the worst router ever invented. it takes 15 + minutes to start up and always some kind of issue whereby i have to reset and rerun the setup of device. MODEL VMG1312-B10D STAY AWAY FROM THIS PRODUCT!!!! AND IT COSTS R1099. WASTE OF MONEY WORST THING I HAVE EVER BOUGHT IN MY LIFE
0
Replies (0)