1 Stop Plumbing
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
unreliable, unhelpful and cannot keep an appointment, not once but twice. Cannot get hold of them on any number, not even an emergency one as per their website. I would never recommend them for any job, big or small. Rather scroll past this company
1 reviews | Active since Jan 2020
unreliable, unhelpful and cannot keep an appointment, not once but twice. Cannot get hold of them on any number, not even an emergency one as per their website. I would never recommend them for any job, big or small. Rather scroll past this company
1 reviews | Active since Jan 2020
They charged me a call out fee after they had done work for me, of which I had already paid them for the job that they did. I still experienced the same problem and I called them to come back and check. Every time they had to do work they would leave a hand written invoice or quote, on this particular incident they did not leave a quote for the call out however they insisted that I owe them. I paid them their call out fee but then I requested that they forward me the hand written quote for that particular day, to this day I’m still waiting. I sent a follow up email to Ishmah at accounts and I was blatantly ignored. They don’t know how to treat customers, Shane from their accounts department shouted at me when she called me to tell me about the outstanding invoice, she even had the audacity to drop the call in my ear when I told her that she cannot shout at me as I am a client. The guys that actually do the work are very good but their office staff is the WORST ever. NEVER AGAIN WILL I USE THEIR SERVICES AND I DO NOT RECOMMEND THEM TO ANYONE.
1 reviews | Active since Jan 2020
They charged me a call out fee after they had done work for me, of which I had already paid them for the job that they did. I still experienced the same problem and I called them to come back and check. Every time they had to do work they would leave a hand written invoice or quote, on this particular incident they did not leave a quote for the call out however they insisted that I owe them. I paid them their call out fee but then I requested that they forward me the hand written quote for that particular day, to this day I’m still waiting. I sent a follow up email to Ishmah at accounts and I was blatantly ignored. They don’t know how to treat customers, Shane from their accounts department shouted at me when she called me to tell me about the outstanding invoice, she even had the audacity to drop the call in my ear when I told her that she cannot shout at me as I am a client. The guys that actually do the work are very good but their office staff is the WORST ever. NEVER AGAIN WILL I USE THEIR SERVICES AND I DO NOT RECOMMEND THEM TO ANYONE.
1 reviews | Active since Jan 2020
We had our geyser burst on 22.04.2015. phoned 1 Stop Plumbing and they came out almost immediately. Not only was their pricing very good but the staff was friendly and did a great job. cleaned up behind themselves and were quick.<br> <br> Wayne, Shelton and Alpha thanks for the great work. highly recommend 1 Stop Plumbing. well done guys!!!
1 reviews | Active since Jan 2020
We had our geyser burst on 22.04.2015. phoned 1 Stop Plumbing and they came out almost immediately. Not only was their pricing very good but the staff was friendly and did a great job. cleaned up behind themselves and were quick.<br> <br> Wayne, Shelton and Alpha thanks for the great work. highly recommend 1 Stop Plumbing. well done guys!!!
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