10x Investments
Verified Business
|4.2|165 Reviews (last 12 months)|Responds in 288h 42m
10x Investments
Verified Business
|4.2
165 Reviews (last 12 months)
Responds in 288h 42m
Scores reflect the Overall AI Score for each category
10x Investments
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, 10x Investments earns strong praise for its consultants, low fees, and transparent investment approach, with named agents like Jean, Tamryn, Londiwe, and Lindo repeatedly singled out for exceptional service. However, a meaningful minority of customers report serious frustrations with delayed withdrawals, unresolved tax certificate errors, billing inaccuracies, and inconsistent communication once issues escalate beyond standard queries.
Replied to 76% of negative reviews
Reply time on negative reviews: 16h 49m
TrustIndex
6.8
Ranking
#9
in Investments & Wealth
Reply Time
288h 42m
NPS Score
38
Recommended: Likely
Replied to 76% of negative reviews
Reply time on negative reviews: 16h 49m
Jul '25 - Jun '26
Based on recent customer reviews, 10x Investments earns strong praise for its consultants, low fees, and transparent investment approach, with named agents like Jean, Tamryn, Londiwe, and Lindo repeatedly singled out for exceptional service. However, a meaningful minority of customers report serious frustrations with delayed withdrawals, unresolved tax certificate errors, billing inaccuracies, and inconsistent communication once issues escalate beyond standard queries.
10x Investments's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers consistently name individual consultants like Jean Maritz, Tamryn Niekerk, Londiwe Makhubu, and Lindo George as patient, knowledgeable, and proactive. Many describe staff going the extra mile, explaining clearly, and making novice investors feel confident. (8.4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been with liteboltassit for the past 7 months now and ever since I started investing with them I have been wining I'm truly a eye witness of this platform and they don't ask for fees before withdrawal too, this is the only true and regulated company I have ever invest with I'm so happy 💃💃💃💃
1 reviews | Active since Jan 2020
I have been with liteboltassit for the past 7 months now and ever since I started investing with them I have been wining I'm truly a eye witness of this platform and they don't ask for fees before withdrawal too, this is the only true and regulated company I have ever invest with I'm so happy 💃💃💃💃
1 reviews | Active since Jan 2020
“One thing I value about ChainFort Asset is the communication and transparency I’ve personally experienced. The platform has given me confidence to stay focused on my financial goals, and I’m grateful for the progress I’ve made.”
1 reviews | Active since Jan 2020
“One thing I value about ChainFort Asset is the communication and transparency I’ve personally experienced. The platform has given me confidence to stay focused on my financial goals, and I’m grateful for the progress I’ve made.”
1 reviews | Active since Jan 2020
They don't remember respond to emails I have been sending emails but no one is responding to them, this is so frustrating I want my retirement funds to be transferred to the unit trust so that I couldn't can withdraw from there to start my business,no one is available to give me a proper advice or feedback
1 reviews | Active since Jan 2020
They don't remember respond to emails I have been sending emails but no one is responding to them, this is so frustrating I want my retirement funds to be transferred to the unit trust so that I couldn't can withdraw from there to start my business,no one is available to give me a proper advice or feedback
1 reviews | Active since Jan 2020
Responsive and helpful when I phoned to check some information regarding my application. offered further information once questions where answered. Further information and advice was concise, to the point yet friendly.
1 reviews | Active since Jan 2020
Responsive and helpful when I phoned to check some information regarding my application. offered further information once questions where answered. Further information and advice was concise, to the point yet friendly.
1 reviews | Active since Jan 2020
EXCELLENT investment company. Great value added. Sound investments, low costs, stable, reputable. EXTREME good communication throughout. 10X responds to queries immediately. Resolves any issues super, super fast and one has access to all your historical data on the APP, showing your intire investment history and performance. My wife and I have been with 10X for more than 10 years and we couldn't be happier. I worked for Liberty Life before and when I decided to invest my pension, We looked at all the insurance and investment companies' cost structures and realised that due to high admin costs, our investments would be totally eroded within 8 to 14 years. At 10X our capital has actually grown over the past 10 years, notwithstanding us taking out 7% of the investment in monthly income. Well done 10X!!
1 reviews | Active since Jan 2020
EXCELLENT investment company. Great value added. Sound investments, low costs, stable, reputable. EXTREME good communication throughout. 10X responds to queries immediately. Resolves any issues super, super fast and one has access to all your historical data on the APP, showing your intire investment history and performance. My wife and I have been with 10X for more than 10 years and we couldn't be happier. I worked for Liberty Life before and when I decided to invest my pension, We looked at all the insurance and investment companies' cost structures and realised that due to high admin costs, our investments would be totally eroded within 8 to 14 years. At 10X our capital has actually grown over the past 10 years, notwithstanding us taking out 7% of the investment in monthly income. Well done 10X!!
The most common complaint about 10x Investments, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. While many customers praise quick callbacks and 24-hour email responses, a recurring cluster of negative reviews describes ignored emails, unanswered escalations, dropped calls, and weeks of silence on withdrawals and tax queries. Lindsey Bagus is named negatively multiple times. (6.6)
10x Investments scores 3.7 out of 5 on Hellopeter's AI analysis of service quality in Investments & Wealth, compared to the Investments & Wealth industry average of 3.5. Their strongest theme is Consultant Quality (4.3); their weakest is Withdrawals & Payouts (3.2). The top AI-rated Investments & Wealth business on Hellopeter is T4Trade (4.6). How is the AI Score calculated? →
10x Investments has a TrustIndex of 6.8 out of 10 on Hellopeter, based on 165 reviews in the last 12 months. They reply to 76% of negative reviews, typically within 16 hours 49 min. Hellopeter has tracked 10x Investments across 750 total reviews. How is the TrustIndex calculated? →