A kitchen and food disaster

9 people for mothers day - prebooked. You guys dropped the ball left,right and centre. The noice level was so extreme that it was impossible to have a conversation, my father had to switch off his hearing aid for it could not cope with it (which totally took him out of any comunication whatsoever), the rest of us literally had to YELL - we requested several times to at least switch off the music which was played on top of it all which was done twice but after minutes switched back on even louder - it was absolutely impossible. Placing an order became a yelling game with countless repetitions due to it. Out of the 9 dishes we ordered - 1 came after 30 minutes, which wasnt even the kids one (in the meanwhile the table next to us which arrived and ordered after us got served 6 full meals) - the rest followed (or at leat 90 % of it) 1hr 15 minutes later. 4 dishes were cold and one only got the side dish and no main. We sent the cold food back, inquired about the outstanding main and requested the manager. The manager arrived, said he would sort it out in the kitchen and off her weny - never to be seen again. The food did arrive again 15 minutes later (we are now 1 1/2 hrs in- first person ate 1 hr ago) . 2 dishes were still lukewarm - but we were starving and ate anyway. I just have no words - worst motherday "treat" ever, we could not have a conversation (noise levels were deafening) , the kitchen/food was a repeated and neverending series of bad planing, executing and delivering. The manager never checked in with us again, and we left a few thousand Rand there for an experience we sure do not ever want to repeat again. Extremely disappointing on all fronts.