1904 | Bistro Américain
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
1904 | Bistro Américain has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked 1904 | Bistro Américain across 17 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
9 people for mothers day - prebooked. You guys dropped the ball left,right and centre. The noice level was so extreme that it was impossible to have a conversation, my father had to switch off his hearing aid for it could not cope with it (which totally took him out of any comunication whatsoever), the rest of us literally had to YELL - we requested several times to at least switch off the music which was played on top of it all which was done twice but after minutes switched back on even louder - it was absolutely impossible. Placing an order became a yelling game with countless repetitions due to it. Out of the 9 dishes we ordered - 1 came after 30 minutes, which wasnt even the kids one (in the meanwhile the table next to us which arrived and ordered after us got served 6 full meals) - the rest followed (or at leat 90 % of it) 1hr 15 minutes later. 4 dishes were cold and one only got the side dish and no main. We sent the cold food back, inquired about the outstanding main and requested the manager. The manager arrived, said he would sort it out in the kitchen and off her weny - never to be seen again. The food did arrive again 15 minutes later (we are now 1 1/2 hrs in- first person ate 1 hr ago) . 2 dishes were still lukewarm - but we were starving and ate anyway. I just have no words - worst motherday "treat" ever, we could not have a conversation (noise levels were deafening) , the kitchen/food was a repeated and neverending series of bad planing, executing and delivering. The manager never checked in with us again, and we left a few thousand Rand there for an experience we sure do not ever want to repeat again. Extremely disappointing on all fronts.
1 reviews | Active since Jan 2020
9 people for mothers day - prebooked. You guys dropped the ball left,right and centre. The noice level was so extreme that it was impossible to have a conversation, my father had to switch off his hearing aid for it could not cope with it (which totally took him out of any comunication whatsoever), the rest of us literally had to YELL - we requested several times to at least switch off the music which was played on top of it all which was done twice but after minutes switched back on even louder - it was absolutely impossible. Placing an order became a yelling game with countless repetitions due to it. Out of the 9 dishes we ordered - 1 came after 30 minutes, which wasnt even the kids one (in the meanwhile the table next to us which arrived and ordered after us got served 6 full meals) - the rest followed (or at leat 90 % of it) 1hr 15 minutes later. 4 dishes were cold and one only got the side dish and no main. We sent the cold food back, inquired about the outstanding main and requested the manager. The manager arrived, said he would sort it out in the kitchen and off her weny - never to be seen again. The food did arrive again 15 minutes later (we are now 1 1/2 hrs in- first person ate 1 hr ago) . 2 dishes were still lukewarm - but we were starving and ate anyway. I just have no words - worst motherday "treat" ever, we could not have a conversation (noise levels were deafening) , the kitchen/food was a repeated and neverending series of bad planing, executing and delivering. The manager never checked in with us again, and we left a few thousand Rand there for an experience we sure do not ever want to repeat again. Extremely disappointing on all fronts.
1 reviews | Active since Jan 2020
I recently dined at this restaurant on Sunday, 8 December, and honestly, it was an experience I won’t be repeating. My friend and I had dinner, and while the service was passable, things took a turn when it came time to pay. Our bill came to R400 and some change, which we settled without any issue. Then, our waitress — a woman, if you must know — had the audacity to ask us, "All went well?" to which we rep****, "Yes, why would you ask?" She then snarkily responded, "I see you didn't tip me." Here’s the kicker: we did tip her. Apparently, she wasn’t paying attention or, let’s be real, she just expected more. The entitlement was off the charts, and it left us feeling uncomfortable and frankly insulted. This was my first time dining here, and you can be sure it’ll be my last. Gratitude clearly isn’t on the menu.
1 reviews | Active since Jan 2020
I recently dined at this restaurant on Sunday, 8 December, and honestly, it was an experience I won’t be repeating. My friend and I had dinner, and while the service was passable, things took a turn when it came time to pay. Our bill came to R400 and some change, which we settled without any issue. Then, our waitress — a woman, if you must know — had the audacity to ask us, "All went well?" to which we rep****, "Yes, why would you ask?" She then snarkily responded, "I see you didn't tip me." Here’s the kicker: we did tip her. Apparently, she wasn’t paying attention or, let’s be real, she just expected more. The entitlement was off the charts, and it left us feeling uncomfortable and frankly insulted. This was my first time dining here, and you can be sure it’ll be my last. Gratitude clearly isn’t on the menu.
1 reviews | Active since Jan 2020
I visited the restaurant recently on a Sunday, 8 December for dinner. I dined with a friend of mine and the service was alright let me not lie, The bill came to a total of R400 and some change. We proceed to pay with no problems and our waitor (a female to be exact) asks us "All went well?" we answer “Yes, why would you ask? " then she says" I see you didn't tip me ". Well in this case she miscounted as we were paying via speedpoint to realize we did tip her I'm a summing she expected more from us. We left quite uncomfortable as she seemed ungrateful for the tip that was given. Was my first time dinning there definitely my last.
1 reviews | Active since Jan 2020
I visited the restaurant recently on a Sunday, 8 December for dinner. I dined with a friend of mine and the service was alright let me not lie, The bill came to a total of R400 and some change. We proceed to pay with no problems and our waitor (a female to be exact) asks us "All went well?" we answer “Yes, why would you ask? " then she says" I see you didn't tip me ". Well in this case she miscounted as we were paying via speedpoint to realize we did tip her I'm a summing she expected more from us. We left quite uncomfortable as she seemed ungrateful for the tip that was given. Was my first time dinning there definitely my last.
1 reviews | Active since Jan 2020
Great food, great vibe, great service always!
1 reviews | Active since Jan 2020
Great food, great vibe, great service always!
1 reviews | Active since Jan 2020
In January this year , I took my family to 1904 in Kloof to celebrate my husband's birthday. We all ordered different dishes and we were very pleased with our meals. Good food and relaxed atmosphere. Good service.
1 reviews | Active since Jan 2020
In January this year , I took my family to 1904 in Kloof to celebrate my husband's birthday. We all ordered different dishes and we were very pleased with our meals. Good food and relaxed atmosphere. Good service.
1 reviews | Active since Jan 2020
The 30th of December was a very important day for my fiance and I. It was the day we got married and it was made special thanks to the team at 1904. Thank you to this awesome establishment for allowing us to make this special day possible. Thank you to Joel, he is an amazing guy and he took really good care of us. To Riaan, thank you for giving us a space on such short notice and for your hospitality. To the kitchen staff, wow! The food was absolute class from starters to deserts, everything cooked and seasoned to perfection. Thank you again to everyone at 1904 for being amazing people and we pray you all prosper in every endeavor.
1 reviews | Active since Jan 2020
The 30th of December was a very important day for my fiance and I. It was the day we got married and it was made special thanks to the team at 1904. Thank you to this awesome establishment for allowing us to make this special day possible. Thank you to Joel, he is an amazing guy and he took really good care of us. To Riaan, thank you for giving us a space on such short notice and for your hospitality. To the kitchen staff, wow! The food was absolute class from starters to deserts, everything cooked and seasoned to perfection. Thank you again to everyone at 1904 for being amazing people and we pray you all prosper in every endeavor.
1 reviews | Active since Jan 2020
Thank you so much…… Johannes for an amazing time we had today at your Restaurant, the warm hospitality, the excellent customer service and not to mansion the food. You surely did make my daughter’s sweet sixteen a memorable one. 💕 I wish you nothing but growth in your business may God richly bless you and cover you.
1 reviews | Active since Jan 2020
Thank you so much…… Johannes for an amazing time we had today at your Restaurant, the warm hospitality, the excellent customer service and not to mansion the food. You surely did make my daughter’s sweet sixteen a memorable one. 💕 I wish you nothing but growth in your business may God richly bless you and cover you.
1 reviews | Active since Jan 2020
Although the service was good the food on the other hand was such a disappointment! Been here and tried a couple of things to give the benefit of the doubt but it needs salt and flavor on everything ! From the milkshakes to the steaks.Looks without taste !
1 reviews | Active since Jan 2020
Although the service was good the food on the other hand was such a disappointment! Been here and tried a couple of things to give the benefit of the doubt but it needs salt and flavor on everything ! From the milkshakes to the steaks.Looks without taste !
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